http://support.rebit.com/forum/ Rebit Support Forum: Recent Posts en Tue, 07 Sep 2010 10:09:42 +0000 http://support.rebit.com/forum/topic/how-do-i-get-software-updates#post-574 Mon, 06 Sep 2010 03:56:02 +0000 chrisadam2 574@http://support.rebit.com/forum/ <p>Automatic Updates in Windows XP keep you up to date automatically. Windows XP checks the Windows Update Web site for the latest updates when you are on the Internet, determines which updates apply to your computer, and downloads them in the background while you keep working.</p> <p>_________________________________________</p> <p>Want to get-on Google's first page and loads of traffic to your website? Hire a SEO Specialist from Ocean Groups [url= <a href="http://oceangroups.org/seo" rel="nofollow">http://oceangroups.org/seo</a> pecialist [/url] </p> http://support.rebit.com/forum/topic/software-wont-update#post-573 Mon, 06 Sep 2010 03:54:50 +0000 chrisadam2 573@http://support.rebit.com/forum/ <p>I was secretly hoping that the software update would magically fix the iPhone 4's antenna design problem, because I really wanted to buy what otherwise is an great gadget. Unfortunately, the cosmetic change to the bar display—which promises to show the actual signal strength—will not fix the transmission/reception problem that countless iPhone 4 users are experiencing.</p> <p>________________________________________</p> <p>Want to get-on Google's first page and loads of traffic to your website? Hire a SEO Specialist from Ocean Groups [url= <a href="http://oceangroups.org/seo" rel="nofollow">http://oceangroups.org/seo</a> pecialist [/url] </p> http://support.rebit.com/forum/topic/best-way-to-get-help-on-rebit-forum#post-572 Sun, 05 Sep 2010 16:30:41 +0000 mcclellan 572@http://support.rebit.com/forum/ <p>I am attempting to do a system restore. The screen has been at the "Preparing drive PhysicalDrive0" point for 8 hours now. I let it go for 12 hours last night and decided that there was something amiss, put in a new hard drive and restarted the process. Both the light on my Rebit drive and the desktop drive are on. The desktop drive activity light is flickering continuously. How long can the process take? If 8 hours is too long why isn't the recovery taking place? Suggestions? I am running XP Pro. Don't know the Rebit version since the system is down. I am using my laptop for email. </p> <p><a href="mailto:mcclellan@wildblue.net">mcclellan@wildblue.net</a> </p> http://support.rebit.com/forum/topic/disconnect-laptop-from-docking-station#post-571 Fri, 03 Sep 2010 07:15:49 +0000 Harveyf 571@http://support.rebit.com/forum/ <p>I use my laptop as if it were a desktop. It has a Vista 32 bit operating system. As a ,docking station, I use a ,7 port USB adapter. Can I simply unplug the 7 port adapter from my PC or must I first uninstall drive. Can I damage data or drive if I do not uninstall drive before disconnecting from my laptop. </p> <p>When I plug in my backup drive will it automatically begin a new system backup up again? </p> http://support.rebit.com/forum/topic/does-not-ask-for-rebit-password-for-recovery#post-570 Thu, 02 Sep 2010 10:01:37 +0000 Admin 570@http://support.rebit.com/forum/ <p>If you have a lock icon next to the drive, there are two ways to resolve this issue. The easiest is to connect your external drive to another computer and boot into Windows. Then, in the system tray, do a "Safely Disconnect" on the USB drive. Once it is disconnected, plug it into the system you are trying to restore and the lock will be removed. </p> <p>The other option is to plug it into another computer and run a check disk on the external drive. Once it is complete, the lock will be removed. </p> http://support.rebit.com/forum/topic/does-not-ask-for-rebit-password-for-recovery#post-569 Thu, 02 Sep 2010 07:49:06 +0000 curtfell 569@http://support.rebit.com/forum/ <p>Hi,</p> <p>I had a system malfunction, so I downloaded the latest recovery boot CD image from Support, created the rebit boot CD and booted from it. When it gets to the part where it shows my external USB HD to restore from, I cannot select it. It has a red Lock icon next to it. I believe it is because I have set a rebit password for this backup archive. However, I am not prompted to enter the password to unlock it. Therefore, I cannot restore my backup data! Please advise! </p> <p>Thanks! </p> http://support.rebit.com/forum/topic/use-rebit-on-second-computer#post-568 Fri, 27 Aug 2010 08:52:51 +0000 Admin 568@http://support.rebit.com/forum/ <p>There is no way to install programs onto a computer from the Rebit in this way. The only way programs are recovered is through the complete Bare Metal Restoration process. You also cannot run files from the Rebit, so they must first be moved onto your computer. </p> <p>While Rebit will not reinstall software, in some cases you can still drag-and-drop the directory onto your computer and run the program from this folder. </p> http://support.rebit.com/forum/topic/use-rebit-on-second-computer#post-567 Thu, 26 Aug 2010 08:39:18 +0000 Lieke 567@http://support.rebit.com/forum/ <p>I bought Rebit SaveMe to use the backup of my old desktop (XP) programs on my new Windows 7 laptop. However, that does not work. Has the backup failed or is it simply impossible to do this? I do not want to copy the first computer's programs, I just want to be able to use them. </p> http://support.rebit.com/forum/topic/rebit-wont-backup#post-566 Wed, 25 Aug 2010 14:08:34 +0000 rhinocerous7 566@http://support.rebit.com/forum/ <p>Hi Guys!</p> <p>Realized that the error message was referring to the c: drive. Have since converted it and Rebit is now backing up the drives.<br /> Thanks,<br /> Tom </p> http://support.rebit.com/forum/topic/lack-of-space#post-565 Wed, 25 Aug 2010 08:38:55 +0000 jayftee 565@http://support.rebit.com/forum/ <p>Hello,</p> <p>Thank you for your reply. I left my computer on all night, and the lack of space message was gone this morning.</p> <p>My take on this is that, the rebit service is built to be running in the background and not take over the CPU when the machine is in use. It will take hold of the processor to do his heavy NeverFull feature only when there is no activity on the machine.</p> <p>Enough CPU to run the backup securely, but not quite enough to maintain his heavy NeverFull feature. Thats my take, might not be exact however.</p> <p>Now I do have backup, BUT, on my rebit drive, I see TWO D drives with the same data in it. Is this a result of a corrupted index, in which case I am screwed and have to reformat everything?</p> <p>To ensure this does not happen again, could a Purge feature be added to rebit, a feature where the user could say, please cleanup my drive, and remove everything older than X date. People are not stupid, those who want to Purge their drive, would know what they are doing....</p> <p>Thank you</p> <p>Jeff </p> http://support.rebit.com/forum/topic/rebit-wont-backup#post-564 Wed, 25 Aug 2010 07:59:06 +0000 rhinocerous7 564@http://support.rebit.com/forum/ <p>Thanks for that conformation. I reformatted the drive rather than converting and then reinstalled Rebit. The Disk Management now shows as a NTFS format,however it still gives me the same error message. What else can I try?<br /> Tom </p> http://support.rebit.com/forum/topic/rebit-wont-backup#post-563 Wed, 25 Aug 2010 07:50:38 +0000 Admin 563@http://support.rebit.com/forum/ <p>Please make sure that the C: drive is NTFS and not FAT32. If it is FAT32 you will need to convert it to an NTFS in order for Rebit to be installed. Step by step instructions can be found either through a search engine or here:</p> <p><strong><a href="http://technet.microsoft.com/en-us/library/bb456984.aspx">Windows XP FAT32 to NTFS Guide</a></strong><br /> <strong><a href="http://www.ditii.com/2007/04/12/windows-vista-convert-fat32-to-ntfs/">Windows Vista FAT32 to NTFS Guide</a></strong><br /> <strong><a href="http://www.sevenforums.com/tutorials/11106-convert-fat-fat32-volume-ntfs.html">Windows 7 FAT32 to NTFS Guide</a></strong> </p> http://support.rebit.com/forum/topic/lack-of-space#post-562 Wed, 25 Aug 2010 07:44:55 +0000 Admin 562@http://support.rebit.com/forum/ <p>Jeff,</p> <p>Thank you for your feedback, I assure you it does not fall on deaf ears. In most cases it does not take anywhere close to 48 hours, the reason we give this time frame is to allow even the slowest computer ample time for our software to resolve this issue if it is related to the Neverfull technology. There is a related cause that produces the same message; if the indexes on the external drive have been corrupted, our software will not be able to delete any files and will be permanently stuck. We have studied many of these cases, and believe that we have found a solution to prevent this from occurring in the future. Our latest software can prevent this indexing corruption from taking place, alas it cannot repair it once it has already happened. Hence, the best solution is to perform a full reset of the drive with the latest software, instructions for this can be found <strong><a href="http://support.rebit.com/forum/topic/how-do-i-reset-rebit">here.</a></strong><br /> Since these instructions involve completely wiping the drive and consequently deleting all of your backups, we ask customers to wait 48 hours in the event that corrupt indexes are not the culprit.</p> <p>That being said, the process upon receiving the "Your backup has been suspended owing to the lack of space" is still to wait 48 hours to allow the Neverfull technology the opportunity to delete older files to make room for new ones. If 48 hours go by and the message persists, then a reset to the latest software is the best method to fix and prevent this indexing corruption in the future. </p> http://support.rebit.com/forum/topic/trouble-creating-recovery-cd#post-561 Wed, 25 Aug 2010 07:21:22 +0000 Admin 561@http://support.rebit.com/forum/ <p>You do not need to unzip/extract the downloaded file. It may appear like a WinZip or similar type of file, but it is an ISO file. Mount the downloaded files using Nero or a similar burning program and burn the image. With Nero, you have the option of right-clicking on the downloaded file and selecting Open with Nero. This will get you all the way through the process automatically so that all you have to do is insert a blank CDR/DVDR and click Burn. </p> http://support.rebit.com/forum/topic/rebit-wont-backup#post-560 Tue, 24 Aug 2010 21:02:09 +0000 rhinocerous7 560@http://support.rebit.com/forum/ <p>Error window: Won't backup to a FAT 32 volume!<br /> The HDD is partitioned and the backup partition is formated as NTFS format. What do I need to do? </p> http://support.rebit.com/forum/topic/lack-of-space#post-559 Tue, 24 Aug 2010 06:24:04 +0000 jayftee 559@http://support.rebit.com/forum/ <p>I too got the same message. I am running version SaveMe Express 3.0.1026.8778 on Windows 7 64bits. The documentation (help files) clearly states : "Rebit SaveMe uses "Neverfull" technology to <strong>continuously</strong> make room for new and revised files. Once the Rebit SaveMe is full, "Neverfull" deletes the oldest redundant backups and older deleted files as necessary to make room for new data. However, be assured that everything currently on your computer is completely backed up at all times".</p> <p>Its been more than 48 hours since I originally first got the message, and I still cannot enjoy my continuous backup. The words "continuously" and "backed up at all times" should be removed from the documentation since they are a false claim. If we have to wait any amount of time for the NeverFull backup to kick in, please revise the documentation and advise your user base.</p> <p>Now, what can I do to start having a backup again ?</p> <p>Jeff </p> http://support.rebit.com/forum/topic/trouble-creating-recovery-cd#post-558 Sun, 22 Aug 2010 12:56:43 +0000 DRKenyon 558@http://support.rebit.com/forum/ <p>Downloaded the .iso file. It's zipped. When I double-click on the .iso file, WinZip opens to unzip it. When extracting to my CD drive WinZip says 'unable to create folder.' When extracting to a folder on my hard disk, there is no executable to click to create a bootable recovery CD. I have CD burning software installed - Nero.</p> <p>Tried SaveMe-Recovery-3.0.1033.7812.iso and<br /> RebitRecovery5646.iso. </p> http://support.rebit.com/forum/topic/lack-of-space#post-557 Thu, 19 Aug 2010 07:55:01 +0000 dennis9999 557@http://support.rebit.com/forum/ <p>The last restore point was 081310 which was 6 days ago. I emailed this to support and so far have heard nothing, would it be adivsable to try verbal communication? What is email response time these days? </p> http://support.rebit.com/forum/topic/lack-of-space#post-556 Wed, 18 Aug 2010 14:20:27 +0000 Admin 556@http://support.rebit.com/forum/ <p>You are correct, the version you site does have the never-full technology that will delete older data. However, sometimes it takes up to 48 hours for the old data to be deleted and for a new recovery point to be created. If this is not resolved on your system in this time frame on its own, please contact Rebit Technical Support for further troubleshooting. </p> http://support.rebit.com/forum/topic/adding-external-drives#post-555 Wed, 18 Aug 2010 03:03:09 +0000 tombrud 555@http://support.rebit.com/forum/ <p>THX. I didn't realize that Rebit would have a preference. I completed the file conversion to NTFS and will see what happens with the backup. </p> http://support.rebit.com/forum/topic/lack-of-space#post-554 Mon, 16 Aug 2010 15:45:55 +0000 dennis9999 554@http://support.rebit.com/forum/ <p>I am running version 3.0.769.8778 under vista 64bit. This installation has been working without problems for several months, am now getting message that backup is suspended owing to lack of space. The backup device has 24 gig left. I was under the impression that as space became scarce older generations of file would be deleted to free up space. Was I dreaming? What needs to be done now? </p> http://support.rebit.com/forum/topic/how-to-make-a-rebit-recovery-flash-drive#post-553 Fri, 13 Aug 2010 10:48:38 +0000 Admin 553@http://support.rebit.com/forum/ <p><strong>How to make a Rebit Recovery Flash Drive</strong></p> <p>Due to the fact that more and more computers do not have optical drives these days, it is sometimes necessary to use a flash drive to boot into Rebit's full system restoration function instead of a CD. </p> <p>In order to do this, users must first download UNetbootin, a program that allows the creation of bootable USB drives:</p> <p><strong><a href="http://unetbootin.sourceforge.net/unetbootin-windows-latest.exe">UNetbootin-- Latest Windows Software</a></strong></p> <p>Additional information about UNetbootin can be found <strong><a href="http://unetbootin.sourceforge.net/">here</a></strong></p> <p>Once UNetbootin is downloaded, run it. You will see a Window that looks like this:</p> <p><strong><a href="http://img809.imageshack.us/img809/8742/unebootin1.jpg">IMAGE 1</a></strong></p> <p>Click the bubble next to "Diskimage." Leave the default "ISO" option and download the following file:</p> <p><strong><a href="http://c1226952.cdn.cloudfiles.rackspacecloud.com/SaveMe-Recovery-3.0.1033.7812.iso">Rebit Recovery ISO</a></strong></p> <p>Once it is downloaded, click on the [...] in the Diskimage field and find the file that you just downloaded. Once it is selected, click OK. You should now have UNetbootin look like this:</p> <p><strong><a href="http://img801.imageshack.us/img801/4075/unebootin2.jpg">IMAGE 2</a></strong></p> <p>At the bottom of the UNetbootin window, select "USB Drive" under Type and then the select the correct drive letter in the Drive menu. It may be necessary to select "Show All Drives" if your flash drive does not appear.</p> <p>Once you have everything selected, click OK.</p> <p><strong>Note:</strong>When the process completes it will ask if you want to reboot – select <strong>EXIT.</strong></p> <p>Now, open the flash drive in your Computer/My Computer window. You will see the following files:<br /> <strong><a href="http://img685.imageshack.us/img685/8762/unebootin3.jpg">IMAGE 3</a></strong></p> <p><strong>Now make the following changes:</strong></p> <ol> <li>Rename menu.c32 to 1menu.c32</li> <li>Rename syslinux.cfg to 1syslinux.cfg</li> <li>Copy menu.c32 from the boot folder on the flash drive into the root of the USB drive</li> <li>Copy USB:\boot\isolinux\isolinux.cfg into the root of the USB drive</li> <li>In the root of the drive rename menu.c32 to vesamenu.c32</li> <li>In the root of the drive rename isolilnug.cfg to syslinux.cfg</li> <li>Done. Boot from the flash drive to verify.</li> </ol> http://support.rebit.com/forum/topic/using-old-rebit-on-new-computer#post-552 Fri, 13 Aug 2010 10:29:19 +0000 Admin 552@http://support.rebit.com/forum/ <p>If you are not planning to recover any data, then yes, simply reset your Rebit using the appropriate reset instructions here on our forum. This will not only get your Rebit backing up again, but it will also give you the latest software version with many improved features. </p> http://support.rebit.com/forum/topic/using-old-rebit-on-new-computer#post-551 Wed, 11 Aug 2010 13:41:22 +0000 rebitcl 551@http://support.rebit.com/forum/ <p>I have a rebit that was used on an old XP computer. </p> <p>I now have a new Windows 7 computer and I would like to start backing up this new computer.</p> <p>I DO NOT need to bring any files over from rebit, I just need to start using it as if it were brand new on the new computer.</p> <p>Do I simply reset rebit using the single license reset instructions or is there something else I need to do.</p> <p>Again, I do NOT need any data off of Rebit, I just need it to start backing up the new computer, which is a 64 bit machine, Windows 7.</p> <p>Thanks. </p> http://support.rebit.com/forum/topic/vss-rebit-saveme-and-saveme-express-software#post-550 Wed, 11 Aug 2010 08:29:39 +0000 Admin 550@http://support.rebit.com/forum/ <p>Yes, with the functional Volume Shadow Copy System Rebit is then able to make reliable copies of all the Windows components and other items necessary for a full system restore. </p> http://support.rebit.com/forum/topic/vss-rebit-saveme-and-saveme-express-software#post-549 Tue, 10 Aug 2010 15:13:55 +0000 kglynn 549@http://support.rebit.com/forum/ <p>Once I've gotten the "snapshot creation done" will Rebit then go in and do the initial cataloging again to get all the system files, etc. Will I now be able to restore the entire hard drive and all the Windows components?</p> <p>Thanks! </p> http://support.rebit.com/forum/topic/software-wont-update#post-548 Tue, 10 Aug 2010 13:35:43 +0000 Admin 548@http://support.rebit.com/forum/ <p>If you cannot update through the options in your Rebit menu, then the update server is most likely turned off. This happens during certain times due to maintenance or if there is an increased number of traffic. </p> http://support.rebit.com/forum/topic/optical-drive-stopped-working#post-547 Tue, 10 Aug 2010 13:34:32 +0000 Admin 547@http://support.rebit.com/forum/ <p>I have not seen this happen before. The only sure way to find out is to uninstall Rebit and see if the drive will begin working correctly. If it does, then this would be something you should call our technical support with. If not, then there might be a hardware issue with the drive. </p> http://support.rebit.com/forum/topic/needed-current-recovery-cd-iso-image#post-546 Tue, 10 Aug 2010 13:31:08 +0000 Admin 546@http://support.rebit.com/forum/ <p>That is a good point. Having the latest recovery CD image from our website can make all the difference in many cases. It also allows the user to have additional features available to them and to technical support in the event that they need further assistance. </p> http://support.rebit.com/forum/topic/multiple-pcs#post-545 Tue, 10 Aug 2010 13:29:13 +0000 Admin 545@http://support.rebit.com/forum/ <p>If you bought the Multi-PC software and want to have a seperate external drive for each system, here is the process.</p> <p>Connect the drive you want Rebit to backup your computer onto to the computer in question. Make sure that the drive is formatter and in NTFS. Insert the Rebit CD into the computer, and follow the installation instructions on your screen. Once it is installed, it will backup the computer. Do this on each external drive and on each computer. </p> http://support.rebit.com/forum/topic/adding-external-drives#post-544 Tue, 10 Aug 2010 13:25:42 +0000 Admin 544@http://support.rebit.com/forum/ <p>The most likely reason for this is that the drive you are trying to backup is not formatted in NTFS. To find out, right-click Computer/My Computer and select Manage. From there, open up Disk Management in the options on the left. This will show you all the disks in the system. If it is indeed not NTFS, you can convert it to NTFS according to Microsoft's instructions found by through a search engine. </p> http://support.rebit.com/forum/topic/rebit-1tb-drive#post-543 Tue, 10 Aug 2010 13:04:39 +0000 Admin 543@http://support.rebit.com/forum/ <p>SMR- if you do not have a light on your unit, it is best to have our technical support team take a look at it and replace any parts as necessary. We offer a 1-year warranty on our hardware, so it would be wise to take advantage of this.</p> <p>To anyone else that has a defective product; please send an email to Rebit technical support for immediate assistance with your hardware. </p> http://support.rebit.com/forum/topic/de-selecting-drive-to-be-backed-up#post-542 Tue, 10 Aug 2010 13:01:12 +0000 Admin 542@http://support.rebit.com/forum/ <p>The reason the system drive and sometimes other drives are grayed out, is because they cannot be unselected. The system drive, for example, cannot be unselected because no matter what it will be backed up. Consequently, any partitions that are located on the physical hard drive along with the system partition cannot be unselected. </p> http://support.rebit.com/forum/topic/security-of-backed-up-data#post-541 Tue, 10 Aug 2010 12:55:42 +0000 Admin 541@http://support.rebit.com/forum/ <p>There is no way to know for sure without testing this setup. We have not tested this encryption, therefore I cannot guarantee it will work. </p> http://support.rebit.com/forum/topic/esata-support#post-540 Tue, 10 Aug 2010 10:16:56 +0000 Admin 540@http://support.rebit.com/forum/ <p>eSATA and Firewire work with our software. The reason they are not "officially" supported by our company, is because there are complications in certain cases. For example, eSATA connections tend to backup at a much faster rate, but there are cases where they slow down a client's computer during backup. This is due to the nature of eSATA taking up more resources than a USB drive would. As you can see, we cannot claim that our software "works in the background and does not slow down your system" and support eSATA...</p> <p>What I would recommend is trying the software with your setup, whether it is eSATA of Firewire. Just make sure you have the latest software version. The latest versions can always be found here:</p> <p><a href="http://support.rebit.com/forum/topic/how-do-i-reset-rebit" rel="nofollow">http://support.rebit.com/forum/topic/how-do-i-reset-rebit</a> </p>