http://support.rebit.com/forum/ Rebit Support Forum: Recent Posts en Sat, 04 Feb 2012 08:02:32 +0000 http://support.rebit.com/forum/topic/how-long-is-my-daily-initial-backup#post-3649 Fri, 03 Feb 2012 14:31:30 +0000 RebitAdmin 3649@http://support.rebit.com/forum/ <p>If I understand correctly, you waited until Rebit made a restore point, and then you had Rebit create another restore point which took five and a half hours. Since this is abnormal behavior, it would behoove you to contact Rebit Support directly by email: <a href="mailto:support@rebit.com">support@rebit.com</a><br /> We would need to see your gatherer logs, ideally one right after a backup and then another after the additional backup that takes 5 hours. This way we can compare the two and find out why it is taking such a long time. </p> http://support.rebit.com/forum/topic/pause#post-3648 Fri, 03 Feb 2012 12:18:03 +0000 daneel 3648@http://support.rebit.com/forum/ <p>A very positive conclusion to my question.<br /> Thank you very much,<br /> dan </p> http://support.rebit.com/forum/topic/pause#post-3646 Fri, 03 Feb 2012 10:47:53 +0000 RebitAdmin 3646@http://support.rebit.com/forum/ <p>Thank you Dan, I will send this over to the developers as a suggestion. </p> http://support.rebit.com/forum/topic/how-long-is-my-daily-initial-backup#post-3645 Fri, 03 Feb 2012 09:59:08 +0000 daneel 3645@http://support.rebit.com/forum/ <p>Thank you.</p> <p>Without knowing how much data has changed how can you, or I, calculate the data throughput?<br /> I made this experiment:</p> <p>I disconnected the computer from the Internet then:<br /> 1. I made a full Rebit backup (11.96 hours)<br /> 2. I made another full Rebit backup (5.46 hours)</p> <p>From this I deduce that every time I make a backup there is a 5.5 hour overhead.<br /> You say that when making a full abckup Rebit only copies data that has changed, so that's 5.5 hours to backup no data.<br /> I do realise that Rebit has a lot of work to do to determine what data, if any, has changed and I assume this is what is going on, is this correct?<br /> On my computer, Rebit is creating 104Gb of Completed Records and a syncSnapshot size of 1.1Gb for a hard drive that has 163Gb of data on it (presumably less what you call Windows backup files). </p> <p>Am I missing something?</p> <p>dan </p> http://support.rebit.com/forum/topic/pause#post-3644 Fri, 03 Feb 2012 09:40:25 +0000 daneel 3644@http://support.rebit.com/forum/ <p>Thanks - update to above questions:</p> <p>1. Yes, it resumed in 48 hours - strange that it said it would resume in 1 (!) day instead of 2.</p> <p>2. Since Rebit knows that it is paused for 2 days, I really wish it would not ping the drive until then (why would it need to?). I would be very happy indeed for the Rebit tray icon to become orange until then. Can this please be considered?</p> <p>dan </p> http://support.rebit.com/forum/topic/pause#post-3640 Wed, 01 Feb 2012 11:25:23 +0000 RebitAdmin 3640@http://support.rebit.com/forum/ <p>When you pause it for 2 days it should stay paused and resume after 48 hours. If this is not the case then there may be a problem. Please keep us updated. The flashing light is the software pinging the drive to check its status; this is necessary for if the drive is physically disconnected the Rebit tray icon will become orange. I hope it is not too much of a nuisance for you. </p> http://support.rebit.com/forum/topic/how-long-is-my-daily-initial-backup#post-3639 Wed, 01 Feb 2012 11:20:02 +0000 RebitAdmin 3639@http://support.rebit.com/forum/ <p>I believe your initial findings to be correct, as Rebit backs up everything that has changed on your system with the exception of Windows backup files (since that is redundant data). </p> http://support.rebit.com/forum/topic/defragmentation-of-external-hard-drive-for-rebit-5#post-3638 Wed, 01 Feb 2012 11:17:04 +0000 RebitAdmin 3638@http://support.rebit.com/forum/ <p>While it is safe to defragment the Rebit drive, there is no need to do this as Rebit uses its own indexing system for organizing data. </p> http://support.rebit.com/forum/topic/1st-install-of-rebit#post-3637 Wed, 01 Feb 2012 11:15:51 +0000 RebitAdmin 3637@http://support.rebit.com/forum/ <p>That is correct, Rebit will create a full backup of your entire system initially. It will then create subsequent recovery points capturing only the files that have been changed. Depending on what you do on your system and the size of the files being modified, Rebit can sometimes take much more than a few minutes to do its daily backup. I would suggest that you keep an eye on it, and if it is always taking such a long time to backup, you can always have it do the backups in the evening when you are not using your computer or once a week even. </p> http://support.rebit.com/forum/topic/pause#post-3632 Tue, 31 Jan 2012 10:41:35 +0000 daneel 3632@http://support.rebit.com/forum/ <p>I paused Rebit5 and set it to resume in 2 days.<br /> When I look at the Status bar it says backups will resume in 1 day. I have 2 questions:</p> <p>1. Will backup resume in 48 hours (and not before) when I set it for 2 days?</p> <p>2. Why does the backup drive keep flashing once or twice a second? Task Manager shows the Rebit-5-Svc.exe consumes 1% or sometimes 2% of the CPU each time the drive flashes. I wonder what it can be doing since backup is paused.</p> <p>Thanks, dan </p> http://support.rebit.com/forum/topic/how-long-is-my-daily-initial-backup#post-3631 Tue, 31 Jan 2012 10:32:19 +0000 daneel 3631@http://support.rebit.com/forum/ <p>I now believe the throughput figures I quoted above may be misleading because I don't suppose that Rebit5 backs up the whole of the VSS drive copy does it?<br /> What exactly is backed up in a Recovery Point (or it may be easier to say what is not backed up)?<br /> Thanks, dan </p> http://support.rebit.com/forum/topic/defragmentation-of-external-hard-drive-for-rebit-5#post-3629 Tue, 31 Jan 2012 03:28:16 +0000 raybarrell 3629@http://support.rebit.com/forum/ <p>When I check defragmentation on my computer it is showing the external drive I use for rebit as heavily fragmented!1 is it safe to sdefrag this external hard drive used soley for Rebit5? </p> http://support.rebit.com/forum/topic/1st-install-of-rebit#post-3628 Tue, 31 Jan 2012 01:47:18 +0000 Staffy 3628@http://support.rebit.com/forum/ <p>I have installed Rebit and it took about 8 hours to do a complete backup to the attached external harddrive..</p> <p>I did the same the following day and was surprised it took hours to carry out a complete backup a second time.</p> <p>I was of the opinion that once Rebit had carried out a backup the first time, from then on it would be a matter of minutes to do a second backup.</p> <p>I dont want to sit with an external harddrive connected to my laptop everytime I use it, for hours on end.</p> <p>This kinda stuff is new to me so explain simply please and thanks for your time. </p> http://support.rebit.com/forum/topic/how-to-keep-it-running-in-the-background#post-3619 Fri, 27 Jan 2012 09:30:45 +0000 RebitAdmin 3619@http://support.rebit.com/forum/ <p>You do not need the dashboard open for it to work. Go ahead and click the X to close the window, Rebit 5 will continue working in the background. </p> http://support.rebit.com/forum/topic/how-to-keep-it-running-in-the-background#post-3618 Fri, 27 Jan 2012 06:56:05 +0000 erika_conn 3618@http://support.rebit.com/forum/ <p>Do I have to have the software visible on my taskbar for it to do its job or can I click x?</p> <p>I feel like an idiot asking but how else will I know? </p> http://support.rebit.com/forum/topic/how-long-is-my-daily-initial-backup#post-3615 Wed, 25 Jan 2012 10:12:02 +0000 RebitAdmin 3615@http://support.rebit.com/forum/ <p>Thank you for sharing your finding, I am certain that there are those out there that will find this useful. </p> http://support.rebit.com/forum/topic/rebit-desperately-needs-an-off-switch#post-3614 Wed, 25 Jan 2012 10:10:23 +0000 RebitAdmin 3614@http://support.rebit.com/forum/ <p>When Rebit 3 had a Safely Disconnect option it was more of a shortcut to the windows feature. Rebit 5 does not have one. Some Windows XP users will find that selecting the actual hard drive from the drives list instead of the Generic Volume and then clicking on disconnect will work better.</p> <p>On some systems the safely disconnect feature is not working correctly, or it could be the case that a program like an antivirus scanner are holding the drive tied up with constant scans and hence preventing it from being disconnected.<br /> There are programs out there that will tell you which program is preventing a drive from disconnecting. </p> http://support.rebit.com/forum/topic/how-long-is-my-daily-initial-backup#post-3613 Wed, 25 Jan 2012 01:13:20 +0000 daneel 3613@http://support.rebit.com/forum/ <p>Your reply prompted me to do the work myself with the following results:<br /> Open the log file and search for "completed create recovery point".<br /> The time for the operation is then given in seconds.<br /> My C: drive has 149Gb used and it took 27793 seconds (8.22 hours), that's 18 Gb/hour (to a USB 3.0 drive).<br /> I do not leave equipment powered on over night.<br /> I can't understand why you were reluctant to share this simple information with us, but this may be of interest to others.<br /> dan </p> http://support.rebit.com/forum/topic/rebit-desperately-needs-an-off-switch#post-3612 Tue, 24 Jan 2012 16:54:08 +0000 rfesjian 3612@http://support.rebit.com/forum/ <p>"Safely disconnect" used to be an option with Rebit 3 but it never worked for me. I don't know where a "Safely Disconnect" button exists within Rebit 5. Does it? Clicking on the regular "Safely Remove Hardware" icon doesn't work either. I get the message "The device 'Generic volume' can't be stopped right now. Try stopping the device again later." Later is never late enough, because I never get a different message.<br /> I appreciate your feedback nevertheless. </p> http://support.rebit.com/forum/topic/how-long-is-my-daily-initial-backup#post-3611 Tue, 24 Jan 2012 14:47:14 +0000 RebitAdmin 3611@http://support.rebit.com/forum/ <p>The log files are not really intended for users, they are more for Rebit personnel if the need arises to troubleshoot your system. The backup speed varies depending on the system, but we estimate a rate of about 10GB/hr. It is usually best to start a backup in the evening and let it run overnight. </p> http://support.rebit.com/forum/topic/how-long-is-my-daily-initial-backup#post-3610 Tue, 24 Jan 2012 13:04:39 +0000 daneel 3610@http://support.rebit.com/forum/ <p>In order to decide when is the best time for my daily initial backup to take place I would like to know (roughly) how long it takes.<br /> I have looked in the log files but failed to spot the start and end times.<br /> Can you please tell me what to look for?<br /> I will then know when to plug in my backup drive.<br /> thanks, dan </p> http://support.rebit.com/forum/topic/rebit-desperately-needs-an-off-switch#post-3609 Tue, 24 Jan 2012 11:04:09 +0000 RebitAdmin 3609@http://support.rebit.com/forum/ <p>Try using Safely Disconnect on the Rebit external drive. It will not back anything up if the drive is disconnected. </p> http://support.rebit.com/forum/topic/rebit-desperately-needs-an-off-switch#post-3608 Tue, 24 Jan 2012 10:36:16 +0000 rfesjian 3608@http://support.rebit.com/forum/ <p>I don't think the Pause option is a true on-off switch.<br /> I would like to be able to turn off Rebit completely without having to shut down my laptop for any number of reasons, including:<br /> 1. Moving my laptop to different locations within our building.<br /> 2. To facilitate hibernation when I take the laptop home at night. My laptop takes at least 3 minutes to boot up from a shut down and only a few seconds from hibernation mode. </p> http://support.rebit.com/forum/topic/wont-back-up-my-d-drive#post-3607 Mon, 23 Jan 2012 09:23:47 +0000 RebitAdmin 3607@http://support.rebit.com/forum/ <p>You must fill out the form located at <a href="http://rebit.com/support/" rel="nofollow">http://rebit.com/support/</a> </p> http://support.rebit.com/forum/topic/could-not-communicate-with-backup-service#post-3606 Mon, 23 Jan 2012 09:22:18 +0000 RebitAdmin 3606@http://support.rebit.com/forum/ <p>@hennery - to get to services, right-click Computer and select Manage. In the Manage window, click on Services under Services and Applications. This will show you all the Services on your computer. </p> http://support.rebit.com/forum/topic/wont-back-up-my-d-drive#post-3605 Mon, 23 Jan 2012 09:20:11 +0000 hsmyser 3605@http://support.rebit.com/forum/ <p>Rebit 3.xx has been backing up my system for a couple weeks now. How do I contact Support directly? </p> http://support.rebit.com/forum/topic/wont-back-up-my-d-drive#post-3604 Mon, 23 Jan 2012 09:13:24 +0000 RebitAdmin 3604@http://support.rebit.com/forum/ <p>@hsmyser - there is no software patch as the situation you describe should already work. There is plenty of space on your K drive, and if both C and J are checked, it should backup your J drive. If your system has been online for a sufficiently long enough time for a backup and J remains not backed up, please contact support directly as they might want to see your log files in order to determine the exact cause of this issue. </p> http://support.rebit.com/forum/topic/could-not-communicate-with-backup-service#post-3603 Sun, 22 Jan 2012 14:56:17 +0000 hennery 3603@http://support.rebit.com/forum/ <p>How do I "set the service to automatic"? Where do I find the RebitSVC? </p> http://support.rebit.com/forum/topic/wont-back-up-my-d-drive#post-3602 Sun, 22 Jan 2012 11:11:16 +0000 hsmyser 3602@http://support.rebit.com/forum/ <p>J Drive Won't Back Up</p> <p>J is a separate 1 TB USB 2.0 drive that currently holds about 770 GB of data.</p> <p>C currently holds about 500 GB of data.</p> <p>Both C and J are checked for backup with Rebit 3.0, which is installed on drive K, which is a separate 2 TB USB 2.0 drive that is plugged into a system USB port, directly, not a USB extension port.</p> <p>Rebit has backed up the C drive, which is confirmed when I mouse over any C file, as a window correctly appears that provides data about the Rebit backup.</p> <p>However, mousing over any J file confirms that Rebit has not backed it up, as there is no Rebit data that appears.</p> <p>Do you have a software patch or something that fixes this? </p> http://support.rebit.com/forum/topic/rebit-drive-works-constantly#post-3601 Mon, 16 Jan 2012 09:22:42 +0000 RebitAdmin 3601@http://support.rebit.com/forum/ <p>Rebit 5 provides live continuous backup, so it is altogether possible that it will stay active. If this is bothering you, you can always use the Pause feature or keep the drive disconnected until you want it to make a new recovery point. </p> http://support.rebit.com/forum/topic/system-backup#post-3600 Mon, 16 Jan 2012 09:21:22 +0000 RebitAdmin 3600@http://support.rebit.com/forum/ <p>We have not aware of any incompatibilities of Rebit working side by side with other backup programs. While I cannot recommend our competitors products, there are many options out there, and I am sure they have trial ware that you can test. </p> http://support.rebit.com/forum/topic/backup-location-full#post-3599 Mon, 16 Jan 2012 09:19:15 +0000 RebitAdmin 3599@http://support.rebit.com/forum/ <p>Thank you for your suggestion jimgage, I have submitted your post regarding the way Rebit views the soft and hard cap to the development team. I am sorry you are having difficulties as a result of this. </p> http://support.rebit.com/forum/topic/back-up-strategy-for-outlook-ost-files#post-3598 Mon, 16 Jan 2012 09:15:07 +0000 RebitAdmin 3598@http://support.rebit.com/forum/ <p>Thank you Arjan, I have removed the spam. To answer your question, Rebit 5 operates just as I explained above: backing up the .pst and .ost files only once a day. </p> http://support.rebit.com/forum/topic/rebit-drive-works-constantly#post-3597 Mon, 16 Jan 2012 05:15:52 +0000 barnhartroy@aol.com 3597@http://support.rebit.com/forum/ <p>After a successful backup my external drive keeps clicking away indicating that it is working. Does not seem right. </p> http://support.rebit.com/forum/topic/system-backup#post-3596 Mon, 16 Jan 2012 02:10:12 +0000 ersmuc 3596@http://support.rebit.com/forum/ <p>Hello, I am running Rebit 5 with W7 Ultimate. Now I need a solution that allows me to make also full System Backups.... Acronis might not be a solution, also I do not like W7 Backup. What's your recommondation? And how to proceed with Rebit 5 while a full Backup (means a second Backup) is running in parallel?</p> <p>Regards</p> <p>Erwin </p>