http://support.rebit.com/forum/ Rebit Support Forum Forum: Full-System Recovery - Recent Posts en Tue, 07 Feb 2012 23:41:35 +0000 http://support.rebit.com/forum/topic/recovery-completed-in-a-second-but-not-there#post-3585 Wed, 11 Jan 2012 09:31:13 +0000 RebitAdmin 3585@http://support.rebit.com/forum/ <p>There might be a corruption on the drive. Most likely corrupt databases. This is something we can help you with, but you need to contact support directly by emailing <a href="mailto:support@rebit.com">support@rebit.com</a> or by filling out the form on our website. </p> http://support.rebit.com/forum/topic/recovery-completed-in-a-second-but-not-there#post-3582 Mon, 09 Jan 2012 15:33:11 +0000 plunberry 3582@http://support.rebit.com/forum/ <p>My computer hard drive started failing during a Rebit update. I replaced the hard drive and can get through all the Rebit recovery screens. I have picked the latest and earliest restore point and when I click restore, Rebit says it's complete in a second. I can browse the Rebit drive on another computer and my data seems intact but it will not restore. Any ideas? </p> http://support.rebit.com/forum/topic/boot-video-resolution-problemvpcz1#post-3571 Wed, 04 Jan 2012 09:42:28 +0000 RebitAdmin 3571@http://support.rebit.com/forum/ <p>Sorry about that everettf, your issue is truly unique as I have not heard of any other similar issues to date. Rest assured, this has been submitted to the developers so that they can insure compatibility in a future patch/release. </p> <p>Regarding your question, there is a way to do this in Ubuntu, but alas I am not familiar with the process myself. I know that some senior Support Engineers can do this. Your best bet might be to contact support by phone once more and discuss this with them. Forgive me for the runaround, I truly wish that you did not experience this incompatibility in the first place. </p> http://support.rebit.com/forum/topic/boot-video-resolution-problemvpcz1#post-3558 Tue, 03 Jan 2012 12:16:58 +0000 everettf 3558@http://support.rebit.com/forum/ <p>The answer to above is no. Told verbally by Rebit tech support that my near state of the art hardware is incompatible with their restore software. Obviously, this kind of compatibility check should have been performed when the software was installed, but oh well.</p> <p>One more question... The restore software runs on Ubuntu. I can boot Ubuntu directly on my hardware, can I run the Rebit restore program from Unbuntu? </p> http://support.rebit.com/forum/topic/boot-video-resolution-problemvpcz1#post-3525 Tue, 20 Dec 2011 15:39:55 +0000 everettf 3525@http://support.rebit.com/forum/ <p>5 </p> http://support.rebit.com/forum/topic/boot-video-resolution-problemvpcz1#post-3520 Tue, 20 Dec 2011 09:50:30 +0000 RebitAdmin 3520@http://support.rebit.com/forum/ <p>We would need to know which version of Rebit you are using in order to assist you better. </p> http://support.rebit.com/forum/topic/boot-video-resolution-problemvpcz1#post-3519 Mon, 19 Dec 2011 23:53:54 +0000 everettf 3519@http://support.rebit.com/forum/ <p>I have a Sony Vaio VPCZ1. The Recover disk boots, but the video resolution is messed up and I can barely read the screens. Too unreadable to make restore selections. Can I correct the boot video resolution? </p> http://support.rebit.com/forum/topic/one-recovery-cd-for-different-oss#post-3513 Wed, 14 Dec 2011 11:12:43 +0000 RebitAdmin 3513@http://support.rebit.com/forum/ <p>The same recovery disk will work on all Windows systems. Keep in mind that there is an option to create a small bootable partition automatically on the USB drive automatically through Rebit 5. That way you can boot into recovery mode on any system by setting it to boot off of the USB external drive. This is much handier in my opinion than a CD. </p> http://support.rebit.com/forum/topic/one-recovery-cd-for-different-oss#post-3512 Wed, 14 Dec 2011 10:59:10 +0000 rfesjian 3512@http://support.rebit.com/forum/ <p>I just bought a 3-license package of Rebit 5.<br /> We have either XP machines or Windows 7 machines.<br /> Will the same recovery disk work for both operating systems?<br /> Or, do I have to make a separate recovery disk for each operating system? </p> http://support.rebit.com/forum/topic/recovering-to-a-larger-drive-ntfs-sections#post-3510 Wed, 14 Dec 2011 10:12:53 +0000 rfesjian 3510@http://support.rebit.com/forum/ <p>Page 38 of the Rebit 5 Help Guide (<a href="http://rebit.com/Portals/37096/docs/rebit_5_help_en_us.pdf" rel="nofollow">http://rebit.com/Portals/37096/docs/rebit_5_help_en_us.pdf</a>) states:<br /> "If you choose to restore to a drive larger than the original drive, keep in mind:<br /> .All NTFS sections with a drive letter assigned are increased proportionally to the size they were on the original drive.[etc.]"<br /> Should the word "sections" be "sectors"?<br /> If, for example, I have a 320GB drive that uses 4K sectors, will recovering the Rebit backup of the 320GB drive drive to a 640GB drive result in 8K sectors on the new larger drive? </p> http://support.rebit.com/forum/topic/error-full-system-recovery-failed-during-recoveryrestore#post-3412 Tue, 15 Nov 2011 17:14:32 +0000 RebitAdmin 3412@http://support.rebit.com/forum/ <p>Unfortunately there isn't anything that we could do to assist you through the forum, it would have to go through support since they have methods to help customers restore their data in such unfortunate situations. </p> http://support.rebit.com/forum/topic/error-full-system-recovery-failed-during-recoveryrestore#post-3411 Sun, 13 Nov 2011 21:45:29 +0000 KurtShuler 3411@http://support.rebit.com/forum/ <p>During full system recovery, after about 22% recovered, I get "ERROR! Full system recovery failed. A problem was encountered while trying to recover your data. Please contact Rebit technical support for assistance in solving this problem."</p> <p>This happens:<br /> - Whether I try to restore to the original SSD or a different, regular HDD<br /> - Whether I boot the Rebit 5 recovery SW from USB stick or CD</p> <p>I submitted to support but they can't call me until 8 am Mountain Time. I hop on a plane to Shanghai in 12 hours. Any help is appreciated!</p> <p>Kurt </p> http://support.rebit.com/forum/topic/password-not-reconized#post-3286 Tue, 27 Sep 2011 11:19:50 +0000 RebitAdmin 3286@http://support.rebit.com/forum/ <p>If you lost your password, contact support directly for assistance. We might be able to recover it for you, however since this is not guaranteed, it is always advisable to write down the password somewhere safe as well as verify that it works after you add a password. </p> http://support.rebit.com/forum/topic/older-recovery-disk#post-3278 Tue, 27 Sep 2011 10:48:18 +0000 RebitAdmin 3278@http://support.rebit.com/forum/ <p>The Rebit 5 recovery disk will not work for Rebit 3 on all systems, so it is best to make a Rebit 3 disk that can be found under the Latest Software topic on the forum:</p> <p><a href="http://support.rebit.com/forum/topic/latest-rebit-software-1" rel="nofollow">http://support.rebit.com/forum/topic/latest-rebit-software-1</a> </p> http://support.rebit.com/forum/topic/password-not-reconized#post-1807 Tue, 06 Sep 2011 14:49:24 +0000 jpverbeke 1807@http://support.rebit.com/forum/ <p>Hello Arjan,</p> <p>Yes I entered the same password so then I could delete it.</p> <p>I also tried to make a new password with only numbers "1234" so to be sure that once in the Recovery Mode the keyboard layout would work.</p> <p>Still all this didn't work out</p> <p>Thanks</p> <p>jpvb </p> http://support.rebit.com/forum/topic/password-not-reconized#post-1805 Tue, 06 Sep 2011 10:38:18 +0000 Arjan 1805@http://support.rebit.com/forum/ <p>I can't help but am curious: did you need to enter your password, to be able to delete it? (And maybe try setting a simple password without uppercase or any special characters, to ensure any keyboard layout will work? Maybe you cannot really blank the password, though that would be a bug too of course.) </p> http://support.rebit.com/forum/topic/password-not-reconized#post-1804 Tue, 06 Sep 2011 10:08:54 +0000 jpverbeke 1804@http://support.rebit.com/forum/ <p>The Rebit 5 backup on my USB HDD is pasword protected.</p> <p>Now today I tried to make a full system recovery to an earlier date from my Rebit backup using the Rebit 5 Recovering CD</p> <p>After finding the disk it asks for the pasword, but great is my supprise that the pasword is not accepted. I am 200% sure that I used the right pasword and tried it several times. With Caps on/of and NumLK on/of but to no avail...</p> <p>As a workaround I went back starting up Windows 7 normally and then in the Rebit 5 Dashboard settings I deleted the pasword. So no pasword proctection is there anymore. And I could open the Rebit backup folders and scroll in them with no pasword needed.</p> <p>Then again I shut down Win7 and started the Rebit5 Recovery CD.<br /> But then again and again a pasword is asked even when there is no pasword protection!</p> <p>So what is the problem here and what to do about it. Needless to say that a backup system is completely useless when access is denied even without pasword protection!</p> <p>Thanks,</p> <p>jpvb </p> http://support.rebit.com/forum/topic/older-recovery-disk#post-1784 Sun, 21 Aug 2011 15:44:33 +0000 Doclocke98926 1784@http://support.rebit.com/forum/ <p>Can the recovery ISO image for Rebit 5.0, which is available for download here, be used to make a recovery disk for Rebit 3.0? If not, where can I find the correct download from the Rebit website? </p> http://support.rebit.com/forum/topic/unable-to-restore-hard-drive#post-1727 Fri, 22 Jul 2011 07:53:22 +0000 RebitAdmin 1727@http://support.rebit.com/forum/ <p>Ken, please contact support with this issue. </p> http://support.rebit.com/forum/topic/unable-to-restore-hard-drive#post-1726 Thu, 21 Jul 2011 04:37:23 +0000 railimages 1726@http://support.rebit.com/forum/ <p>I have just about had it with Rebit5! I can go through all the menus to do a complete restore up to the point where it saids it is restoring files but the progress indicator stays at 0% and after about 3 or 4 minutes the program just stops running and the computer is frozen. I then have to do a hard reboot. Nothing appears to be removed from my drive and nothing is restored. I also checked the hard drives for any errors and it appears to be ok. I can view the backup and restore points with no problem. I really need to do a complete restore as Windows XP Pro has some serious issues and I don't want to start from scratch and lose a lot of my programs and data.<br /> Ken </p> http://support.rebit.com/forum/topic/full-system-recovery-failed#post-1709 Mon, 18 Jul 2011 11:55:09 +0000 RebitAdmin 1709@http://support.rebit.com/forum/ <p>Please contact support as this message specified. Help for issues such as this one cannot be obtained from the forum since we do not have access to your log files. </p> http://support.rebit.com/forum/topic/full-system-recovery-failed#post-1667 Thu, 07 Jul 2011 00:01:09 +0000 catanony 1667@http://support.rebit.com/forum/ <p>I am evaluating Rebit for my company for a large scale deployment. </p> <p>Yesterday I used a brand new Dell computer for the trial, and managed to create the backup to a office NAS. </p> <p>However, when I try to recover the backup to the new Dell machine, everything went well and I could see the percentage bar moving, till the last thing I saw is "ERROR! Full system recovery failed. A problem was encountered while trying to recover your data. Please contact Rebit technical support for assistance in solving this problem."</p> <p>There is no clue at all what and why it failed, just threw such an error message onto me. What am I expected to do? </p> http://support.rebit.com/forum/topic/how-do-i-recover-my-computer#post-1624 Tue, 21 Jun 2011 03:08:26 +0000 ayasoso 1624@http://support.rebit.com/forum/ <p>It's also my question, My computer also need to recover now. </p> http://support.rebit.com/forum/topic/using-a-system-recovery-point#post-1599 Thu, 09 Jun 2011 14:13:20 +0000 Admin 1599@http://support.rebit.com/forum/ <p>No, Rebit 5 (and 3) restores your computer to exactly as it was at the date and time of the recovery point. Everything. </p> <p>Note that you need to boot from the recovery media in order to perform this operation. Recovery will normally take several hours to complete. </p> http://support.rebit.com/forum/topic/using-a-system-recovery-point#post-1590 Mon, 06 Jun 2011 05:46:58 +0000 mark.goulding@btinternet.com 1590@http://support.rebit.com/forum/ <p>I can display the list of recovery points for my Rebit 5 backup but how do I get rebit to retore to one of those displayed recovery points. For microsoft restore I can retore the system state to a recovery point and this will not effect data files. Is this how Rebit 5 works? </p> http://support.rebit.com/forum/topic/hard-disk-failure-rebuild-with-rebit-5#post-1555 Fri, 27 May 2011 06:09:31 +0000 dcummins19446 1555@http://support.rebit.com/forum/ <p>Arjan -- Thank you for your suggestions. I re-installed Rebit on the newly configured hard drive after installing Windows 7. Browsing the Rebit backup drive indicated that there were two 'histories': one for the failed drive (call it 'drive old') and a second for the new drive. I was able to restore by copying folders from the old history file and pasting onto the new drive. Works like a charm. My wife is extremely grateful. Again, thanks. </p> http://support.rebit.com/forum/topic/hard-disk-failure-rebuild-with-rebit-5#post-1541 Wed, 25 May 2011 04:14:09 +0000 Arjan 1541@http://support.rebit.com/forum/ <p>I've not used Rebit for a restore yet. But my understanding is that double-clicking the "Start" program on the backup disk will start Rebit on a computer that does not even need Rebit installed.</p> <p>See "Browsing Backups on a Computer without Rebit 5 Installed" on page 32 <a href="http://rebit.com/Portals/37096/docs/rebit_5_help_en_us.pdf">in the manual</a>, which currently states:</p> <blockquote><p> <strong>Installing the Backup Browser</strong></p> <ol> <li>On the computer that does not have Rebit installed, plug in the USB backup drive containing the Rebit 5 backups. </li> <li>Using Windows Explorer, open and view the files stored on the Rebit 5 drive. </li> <li>Double-click <code>Start.exe</code>. </li> <li>You will be asked if you want to Browse backups or Install software. <ul> <li>Browse backups - This option installs only the backup browser used to view Rebit 5 backups. </li> <li>Install software - This option installs the full version of Rebit software, including the backup browser. </li> </ul> </li> <li>Once the browser or software is installed, you can browse the backups on the drive. Refer to Browsing the Backup Locations. </li> <li>If the backups are protected by a password, you will be prompted to enter the password before you are granted access to the files. </li> </ol> <p><code></code></p> <p><strong>Uninstalling the Backup Browser</strong></p> <p>To remove the backup browser, use the Windows OS uninstallation feature.</p> </blockquote> http://support.rebit.com/forum/topic/hard-disk-failure-rebuild-with-rebit-5#post-1535 Tue, 24 May 2011 10:15:46 +0000 dcummins19446 1535@http://support.rebit.com/forum/ <p>I noticed signs of imminent failure on a hard drive on my wife's computer. I purchased the Rebit 5 software/disk combination and got a single backup before the laptop disk failed completely. HP sent a new drive (now installed), new OS (Win 7 64 bit) and original drivers. I would like to retrieve her files from the rebit drive (hopefully without having to restore OS). Can this be done? Do I have to make a restore drive? </p> http://support.rebit.com/forum/topic/how-do-i-recover-my-computer#post-1531 Mon, 23 May 2011 13:58:25 +0000 Admin 1531@http://support.rebit.com/forum/ <p>The lock indicates that the drive was not properly dismounted from a Windows system. </p> <p>To correct this, take the drive to a Windows system right click on the drive, and select "Properties". On the "Tools" tab, select "Check now...". Click on "Start" and wait for the process to complete. It can take minutes or hours depending on the severity of the issue. Now turn off the Windows computer and disconnect the drive. You may have to repeat this process if the Rebit disk is failing. </p> http://support.rebit.com/forum/topic/how-do-i-recover-my-computer#post-1517 Wed, 18 May 2011 15:14:05 +0000 Aesier 1517@http://support.rebit.com/forum/ <p>When I get to the screen asking me to choose a backup drive to restore from it will list my drive, but there is a Red Lock next to it. I cannot select the drive and go to the next screen. I haven't found any information about this problem. Can it be fixed? </p>