http://support.rebit.com/forum/ Rebit Support Forum Forum: Installation - Recent Posts en Sat, 04 Feb 2012 08:51:09 +0000 http://support.rebit.com/forum/topic/1st-install-of-rebit#post-3637 Wed, 01 Feb 2012 11:15:51 +0000 RebitAdmin 3637@http://support.rebit.com/forum/ <p>That is correct, Rebit will create a full backup of your entire system initially. It will then create subsequent recovery points capturing only the files that have been changed. Depending on what you do on your system and the size of the files being modified, Rebit can sometimes take much more than a few minutes to do its daily backup. I would suggest that you keep an eye on it, and if it is always taking such a long time to backup, you can always have it do the backups in the evening when you are not using your computer or once a week even. </p> http://support.rebit.com/forum/topic/1st-install-of-rebit#post-3628 Tue, 31 Jan 2012 01:47:18 +0000 Staffy 3628@http://support.rebit.com/forum/ <p>I have installed Rebit and it took about 8 hours to do a complete backup to the attached external harddrive..</p> <p>I did the same the following day and was surprised it took hours to carry out a complete backup a second time.</p> <p>I was of the opinion that once Rebit had carried out a backup the first time, from then on it would be a matter of minutes to do a second backup.</p> <p>I dont want to sit with an external harddrive connected to my laptop everytime I use it, for hours on end.</p> <p>This kinda stuff is new to me so explain simply please and thanks for your time. </p> http://support.rebit.com/forum/topic/slow-first-backup#post-3580 Mon, 09 Jan 2012 09:16:54 +0000 RebitAdmin 3580@http://support.rebit.com/forum/ <p>That is rather slow, but not unheard of. One thing to be aware of with slow backups is that if there are bad sectors on the disk being read or written to, the backup process can slow to a crawl. It is therefore recommended to run a check disk with the repair option selected on all hard drives. </p> http://support.rebit.com/forum/topic/rebit-did-not-detect-my-dell-rd1000#post-3579 Mon, 09 Jan 2012 09:14:57 +0000 RebitAdmin 3579@http://support.rebit.com/forum/ <p>If you deleted the partition on the drive and recreated it and it is still not showing up, you will have to contact support directly for further assistance. </p> http://support.rebit.com/forum/topic/slow-first-backup#post-3575 Fri, 06 Jan 2012 18:51:17 +0000 jimgage 3575@http://support.rebit.com/forum/ <p>On Ver 5.0.1035.11190, I'm seeing less than half that performance. Backing up 101GB the job is at 39.2% and has run for 14 hours already. That would make this backup take 36 hours, so it's running closer to 3 GB per hour. </p> <p>For comparison, a Macrium backup of the same partition to the same backup drive takes about 40 minutes. </p> http://support.rebit.com/forum/topic/rebit-did-not-detect-my-dell-rd1000#post-3574 Wed, 04 Jan 2012 10:17:41 +0000 Max 3574@http://support.rebit.com/forum/ <p>It did appear under disk management. It shows disk 1 Removable Online. There is no additional partition created by Manufacturer. I did uninstall RD1000 utility software, but no help. It did show<br /> under drives to backup, but just not backup location. Thanks. </p> http://support.rebit.com/forum/topic/rebit-did-not-detect-my-dell-rd1000#post-3573 Wed, 04 Jan 2012 09:54:17 +0000 RebitAdmin 3573@http://support.rebit.com/forum/ <p>Please check to see if the Dell RD1000 appears in Disk Management. I have seen this occur on certain drives that come with preinstalled software on them--this software can serve to hide it from Rebit as a possible backup drive. The same thing can also be caused by manufacturer created partitions on the external drive, which may or may not be visible in Disk Management. You may have luck if you delete the volume and recreate it. If none of this helps, please contact support directly for additional support in this matter. </p> http://support.rebit.com/forum/topic/rebit-did-not-detect-my-dell-rd1000#post-3564 Wed, 04 Jan 2012 09:23:07 +0000 Max 3564@http://support.rebit.com/forum/ <p>I have USB removable Drive (Dell RD1000) plug in to my workstation. When I try to add backup location from local drive. It did not appear in next screen when I select "local Drive" It is formatted as Basic and NTFS. I use Rebit 5. Please advise. </p> http://support.rebit.com/forum/topic/help-needed#post-3498 Mon, 12 Dec 2011 11:17:02 +0000 RebitAdmin 3498@http://support.rebit.com/forum/ <p>When you format a drive, all data is erased on the drive. This is irreversible in most cases (the exception being if it was formatted in Quick Format only and the drive is given to data specialists to recover data). </p> http://support.rebit.com/forum/topic/rebit5-does-not-see-my-goflex#post-3492 Mon, 12 Dec 2011 10:58:54 +0000 RebitAdmin 3492@http://support.rebit.com/forum/ <p>We do not support Replica software. Regarding the Rebit 5, we do have a 30 day trial freeware on our website that you can try. This way you can determine if it meets your expectations before committing to buy. In order to ensure that your drive is "seen" make sure that it is a Basic drive (not dynamic) and that it is formatted NTFS. </p> http://support.rebit.com/forum/topic/rebit5-does-not-see-my-goflex#post-3485 Sat, 10 Dec 2011 20:34:18 +0000 joeanddani2000 3485@http://support.rebit.com/forum/ <p>I have a 2TB Seagate Replica external drive. Have not been able to get Seagate Replica (Rebit) TO INSTALL. TRIED rEBIT5 BUT UNABLE TO SEE THE DRIVE. WOULD LIKE TO BUY REBIT5 UPGRADE IF I CAN GET IT TO WORK. Cannot communicate with the ext drive even though the replica recovery disc can see it. </p> http://support.rebit.com/forum/topic/help-needed#post-3477 Tue, 06 Dec 2011 23:38:44 +0000 aurek 3477@http://support.rebit.com/forum/ <p>One of my drive on computer had given an error message stating i need to format drive before using it. I clicked format and now i dont see any data in it!!! I am using Windows XP system. Can anyone help me out with this. </p> http://support.rebit.com/forum/topic/rebit-seems-to-backup-drive-not-marked-for-backup#post-3418 Tue, 15 Nov 2011 17:33:44 +0000 RebitAdmin 3418@http://support.rebit.com/forum/ <p>If the different drives are on the same physical drive, they cannot be separated. For example, if the C: and D: drives are partitions on the same hard drive, you cannot tell Rebit not to backup the D: drive. Both will be backed up in this case. However, if, like in nickc's case, the hard drive is a physically separate drive and Rebit is backing it up even though the user is telling Rebit not to through the interface, then please contact support directly. This is a bug that we are still investigating. </p> http://support.rebit.com/forum/topic/rebit-seems-to-backup-drive-not-marked-for-backup#post-3404 Sat, 12 Nov 2011 14:43:11 +0000 TonyF 3404@http://support.rebit.com/forum/ <p>Same problem. I have C,D and E drives and I only wanted to backup C. However the software insists on starting with E despite my startup request. </p> <p>One possible explanation is that I have an old Windows XP system on that drive.</p> <p>On the E drive I have around 100GB of files and the first pass took 16hrs to do the initial backup. I cleaned off the software and disk and started again, but this time instead of using the USB port on the fron of the m/c I used the one on the back. This mistake of staring with the E drive was repeated but the time was about 15% shorter but still well in excess of the 10hrs expected.</p> <p>This means the software is currently unfit for my use. </p> http://support.rebit.com/forum/topic/preparing-to-backup-1#post-3398 Thu, 10 Nov 2011 09:11:03 +0000 RebitAdmin 3398@http://support.rebit.com/forum/ <p>If you go onto our website and click on Support, there is a form you can fill out that will get you in touch with our support team. </p> http://support.rebit.com/forum/topic/preparing-to-backup-1#post-3395 Wed, 09 Nov 2011 14:38:56 +0000 epperlymason 3395@http://support.rebit.com/forum/ <p>OK, Thanks</p> <p>Mason</p> <p>I hope I can find "Support" </p> http://support.rebit.com/forum/topic/preparing-to-backup-1#post-3392 Wed, 09 Nov 2011 10:06:13 +0000 RebitAdmin 3392@http://support.rebit.com/forum/ <p>Mason, please contact support directly. When a system is stuck in the preparing to backup loop, then there is a problem with the computer you are trying to backup. Sometimes this is due to corrupt or broken Windows services. In any case, support will be able to determine the exact cause of this on your machine and help you overcome it. </p> http://support.rebit.com/forum/topic/preparing-to-backup-1#post-3390 Wed, 09 Nov 2011 09:22:19 +0000 epperlymason 3390@http://support.rebit.com/forum/ <p>I just bought the 500GB fully automatic system. </p> <p>Followed instructions and everythng seemed to go OK. </p> <p>However, the system window has being running all night with the circle arrow saying "Preparing to Backup". Nothing else is happening. </p> <p>Mason </p> http://support.rebit.com/forum/topic/preparing-to-back-up-taking-a-very-long-time#post-3311 Fri, 07 Oct 2011 01:32:34 +0000 disappointed 3311@http://support.rebit.com/forum/ <p>I have to confess to being very disappointed with Rebit 5. It took around three days to back up about 250GB of data from a 500GB hardware RAID 1 array to a 1 TB USB drive. It then took forever to prepare to back up - I could leave it running overnight. Rebit support said that they did not support RAID drives (this despite their FAQs saying that they did, but there were issues restoring a RAID drive). So, I abandoned Rebit 5 and uninstalled it. Lo and behold, that broke Windows Backup, too. Its settings were gone, and it complained of a missing file when I tried to recreate them. This necessitated doing a system restore to before uninstalling Rebit, then MS Fixit to remove the broken installation (it thought uninstall was already in progress) and manually removing the Rebit files and Registry entries.</p> <p>In short, whilst the Rebit concept is a good idea, on my system it was a disaster, and I won't be returning to it unless a new version appears. Had it not been a 'freebie' with some other software, I should have returned it for a refund. Hence I chose the 'disappointed' user name for this forum. </p> http://support.rebit.com/forum/topic/rebit-seems-to-backup-drive-not-marked-for-backup#post-3310 Thu, 06 Oct 2011 11:54:39 +0000 nickc 3310@http://support.rebit.com/forum/ <p>I also had the same problem - I contacted Rebit support and their suggestions were:</p> <p>1) reinstall Rebit - which made no difference<br /> 2) Disconnect the (internal) hard drive I didn't want backing up when it ran the initial backup.</p> <p>After the reinstall it looked like it had solved the problem but I had to wait 24 hours :( for it to complete the backup of the C: drive before it proceeded to start to backup the unselected drive.</p> <p>Needless to say I didn't disconnect the second (internal) HD.</p> <p>The program is not fit for purpose..... </p> http://support.rebit.com/forum/topic/preparing-to-back-up-taking-a-very-long-time#post-3305 Fri, 30 Sep 2011 08:34:33 +0000 ronald006 3305@http://support.rebit.com/forum/ <p>i won't hold my breath waiting for a Rebit response to this problem,i noticed Moderator replied 2 days ago to Rhombus's post he made 4 weeks ago - i'll be trying Norton Ghost or Acronis , Rebit 5 is not fit for purpose </p> http://support.rebit.com/forum/topic/preparing-to-back-up-taking-a-very-long-time#post-3304 Fri, 30 Sep 2011 08:15:06 +0000 ronald006 3304@http://support.rebit.com/forum/ <p>another one having exactly the same problem :(<br /> has already taken 5hrs "preparing to backup"<br /> source drive is 250GB [20GB FULL] NTFS<br /> target drive is 320GB NTFS [brand new]<br /> so no problem with compatibility<br /> how long does it take "to prepare to back up" 20GB !!!!!<br /> November edition Computer Shopper [UK] "refreshingly simple ........pretty much foolproof"<br /> i don't hink so - luckilly its on 30day trial - they expect you to PAY for this software !!!!!!!! </p> http://support.rebit.com/forum/topic/rebit-seems-to-backup-drive-not-marked-for-backup#post-3303 Thu, 29 Sep 2011 20:05:31 +0000 jdill 3303@http://support.rebit.com/forum/ <p>I have had the same problem. When getting frustrated with the much too constant drive activity I check to see what Rebit is doing and sometimes find it reporting that it is backing up my second hard drive, which I do not have selected. </p> http://support.rebit.com/forum/topic/additional-drives-selected-for-backup-have-not-been-saved#post-3294 Tue, 27 Sep 2011 11:35:28 +0000 RebitAdmin 3294@http://support.rebit.com/forum/ <p>Dynamic drives are not supported in Rebit. </p> http://support.rebit.com/forum/topic/no-backup-drives-shown#post-3292 Tue, 27 Sep 2011 11:31:42 +0000 RebitAdmin 3292@http://support.rebit.com/forum/ <p>Sometimes it takes up to 24 hours to backup everything. Provided that Rebit does not run into any issues along the way. If this is not the case, email support for a promp response. </p> http://support.rebit.com/forum/topic/trouble-adding-back-up-locations#post-3290 Tue, 27 Sep 2011 11:27:40 +0000 RebitAdmin 3290@http://support.rebit.com/forum/ <p>What is the size of your system hard drive? Ideally you want one at least 25% larger as the backup location. Keep in mind that additional drives do not share the backup data between them, but rather backup the entire system onto each drive. In other words, half of your data will not be on one drive and the other on the second. Each backup location will need to fit 100% of your data. </p> http://support.rebit.com/forum/topic/install-rebit-5-on-second-pc#post-3285 Tue, 27 Sep 2011 11:17:33 +0000 RebitAdmin 3285@http://support.rebit.com/forum/ <p>Yes, please redownload it and install. This will upgrade Rebit 3 to 5. </p> http://support.rebit.com/forum/topic/rebit-seems-to-backup-drive-not-marked-for-backup#post-3284 Tue, 27 Sep 2011 11:16:41 +0000 RebitAdmin 3284@http://support.rebit.com/forum/ <p>This may already be resolved through support. If not, please contact them directly as we will want to see your logs. </p> http://support.rebit.com/forum/topic/preparing-to-back-up-taking-a-very-long-time#post-3283 Tue, 27 Sep 2011 11:15:52 +0000 RebitAdmin 3283@http://support.rebit.com/forum/ <p>In many cases, a slow backup can be indicative of a failing drive, lack of system resources, or in Rhombus' case a non-NTFS format. FAT32 is backed up as a complete image and not file-by-file, hense it is not a good idea to backup large drives like your 1TB in this format. </p> <p>Rondi, regarding the preparing to backup screen, that is when the Rebit is actually figuring out what has changed and backing that up. It is not backing up the entire system again, just the changes. </p> http://support.rebit.com/forum/topic/#post-2088 Fri, 16 Sep 2011 03:18:55 +0000 Anonymous 2088@http://support.rebit.com/forum/ <p>hello word !!!! </p>