http://support.rebit.com/forum/ Rebit Support Forum Forum: License Activation - Recent Posts en Tue, 07 Feb 2012 23:37:02 +0000 http://support.rebit.com/forum/topic/activation-and-space-problems#post-3497 Mon, 12 Dec 2011 11:15:30 +0000 RebitAdmin 3497@http://support.rebit.com/forum/ <p>Please contact support directly since I will not be able to gather the appropriate information to resolve this on the forum. </p> http://support.rebit.com/forum/topic/activation-and-space-problems#post-3479 Wed, 07 Dec 2011 11:44:41 +0000 mssnyder1 3479@http://support.rebit.com/forum/ <p>I am getting 2 messages 1. grace period expired. Did everything you recommended without success. Activation is not an option under "more" and command prompt didn't work either. 2. Rebit is telling more there is not enough space which is not true. Using<br /> 3.0.259.8778 </p> http://support.rebit.com/forum/topic/activation-error#post-3414 Tue, 15 Nov 2011 17:16:34 +0000 RebitAdmin 3414@http://support.rebit.com/forum/ <p>Please disable your firewall/antivirus program and try again. </p> http://support.rebit.com/forum/topic/activate-software-licene#post-3413 Tue, 15 Nov 2011 17:16:06 +0000 RebitAdmin 3413@http://support.rebit.com/forum/ <p>Please disable your firewall/antivirus and try again. In most cases, a program (on your computer or possibly on the network if this is a work computer) is blocking Rebit's access to the servers. </p> http://support.rebit.com/forum/topic/activate-software-licene#post-3410 Sun, 13 Nov 2011 13:07:27 +0000 Username 3410@http://support.rebit.com/forum/ <p>I have the Rebit 5 1TB external hard drive, and when it got here start.exe was not in the Rebit 5 folder. I forget how, but we contacted Rebit and received the start.exe and entered the license key. But after 30 days a notification popped up saying that my trial had ended. I still had my license key so I clicked "Enter License Key", but when I entered it came back with an error stating: Cannot contact the license server. "<br /> Make sure you have an Internet connection, or try again later." Any ideas?</p> <p>Thanks </p> http://support.rebit.com/forum/topic/activation-error#post-3409 Sun, 13 Nov 2011 12:56:40 +0000 Username 3409@http://support.rebit.com/forum/ <p>The same thing happened to me, and the error read: Cannot contact the license server. Make sure you have an Internet connection, or try again later. I have a 1TB external hard drive. </p> http://support.rebit.com/forum/topic/how-to-desactivate-rebit-5#post-3399 Thu, 10 Nov 2011 09:12:14 +0000 RebitAdmin 3399@http://support.rebit.com/forum/ <p>The proper method should be to uninstall Rebit 5 on the old machine, which pings our servers and adds an activation back on for you. Since you cannot do this, please contact support and provide your license key for them so that they can take a look at it. </p> http://support.rebit.com/forum/topic/how-to-desactivate-rebit-5#post-3396 Thu, 10 Nov 2011 07:07:17 +0000 jpverbeke 3396@http://support.rebit.com/forum/ <p>Hi,</p> <p>I made a fresh install from scratch of Wind 7 . After installing Rebit 5 on it on activating it I get a message "to much installation used".<br /> So how can I desactivate my previous installation of Rebit 5 on the now overwritten Win7...?</p> <p>Thanks </p> http://support.rebit.com/forum/topic/license-activation-1#post-1750 Wed, 03 Aug 2011 10:40:05 +0000 tomdoran 1750@http://support.rebit.com/forum/ <p>i have a license key and when i try to activate<br /> it comes up with a site id , machine id and wants to go out to internet.<br /> My customer does not want PC on lan , so how do i activate and get activation key </p> http://support.rebit.com/forum/topic/activate-software-licene#post-1500 Tue, 10 May 2011 08:43:19 +0000 RebitAdmin 1500@http://support.rebit.com/forum/ <p>Kejag: this would depend on the exact message you are seeing when you try to activate. What does it state? </p> http://support.rebit.com/forum/topic/activate-software-licene#post-1394 Sat, 30 Apr 2011 05:42:41 +0000 kejag 1394@http://support.rebit.com/forum/ <p>HI,</p> <p>I just installed the software on a windows 7 laptop and tried to activate it. This is Rebit Saveme Express version 3.0.1026.7812. I get the message that it can not be activated. Any ideas?</p> <p>Thanks </p> http://support.rebit.com/forum/topic/license-activation-1#post-944 Tue, 08 Mar 2011 14:17:29 +0000 RebitAdmin 944@http://support.rebit.com/forum/ <p>Thank you Greg, I will let them know. </p> http://support.rebit.com/forum/topic/rebit-disabled#post-939 Mon, 07 Mar 2011 15:18:39 +0000 dnaman 939@http://support.rebit.com/forum/ <p>Arre, at the bottom of the main (and other) pages is a &lt;Contact&gt; link. Hit that and then the link to &lt;Technical Support&gt; </p> http://support.rebit.com/forum/topic/rebit-disabled#post-937 Sun, 06 Mar 2011 11:45:27 +0000 Arre 937@http://support.rebit.com/forum/ <p>Where and how can I contact support directly ? I can't find the means to do it.<br /> I have troubles to reactivate my "Rebit SaveMe express" since I diconnected it for a few day's.<br /> Thank you for an answer, Arre </p> http://support.rebit.com/forum/topic/license-activation-1#post-912 Mon, 28 Feb 2011 23:46:40 +0000 Greg 912@http://support.rebit.com/forum/ <p>I am using Google Apps email with my own domain and my "Rebit new order" showed up in my inbox but my "order confirmation" went to my Spam folder. Not sure why that is but Rebit support might need to change the format of the "order confirmation" to make it look less "spammy"</p> <p>Greg </p> http://support.rebit.com/forum/topic/license-activation-1#post-905 Mon, 28 Feb 2011 10:56:53 +0000 RebitAdmin 905@http://support.rebit.com/forum/ <p>While I do not have access to order information, there should be several emails from Rebit when you place an order. Once of those will have the license key, unless you ordered hardware-- in this case you will receive the license key as part of the parcel that is being shipped. For further assistance, you will have to contact the sales department at Rebit. </p> http://support.rebit.com/forum/topic/license-activation-1#post-894 Sun, 27 Feb 2011 11:09:56 +0000 gerrymac 894@http://support.rebit.com/forum/ <p>To-day, Sunday 27th March, I purchased and downloaded Rebit 5. However I cannot find the license key anywhere. Any ideas?<br /> My reference number is 20177736. </p> http://support.rebit.com/forum/topic/rebit-disabled#post-880 Wed, 23 Feb 2011 11:16:48 +0000 RebitAdmin 880@http://support.rebit.com/forum/ <p>You should contact support directly and provide them your license key so that they can look into this for you. For safety reasons you should never post your license key in the forums. </p> http://support.rebit.com/forum/topic/rebit-disabled#post-869 Tue, 22 Feb 2011 04:24:08 +0000 johan1 869@http://support.rebit.com/forum/ <p>When I activate my softwhare I get a popup that my rebit product is disabled.<br /> Rebit save me versie 3.0.1035.7812 on windows7 home </p> http://support.rebit.com/forum/topic/licensing-terms-saveme-v-rebit-5#post-843 Tue, 15 Feb 2011 13:49:13 +0000 RebitAdmin 843@http://support.rebit.com/forum/ <p>You will need two 3-PC licenses to backup six computers if you decide to migrate from Rebit 3 to Rebit 5. Our new software is only available in single PC and 3-PC. </p> http://support.rebit.com/forum/topic/licensing-terms-saveme-v-rebit-5#post-832 Mon, 14 Feb 2011 09:52:30 +0000 robertebrown94306 832@http://support.rebit.com/forum/ <p>The licensing terms for Rebit 5 are very unclear. With SaveMe I can backup as many as 6 computers to a single backup appliance. But Rebit 5 is limited to 1 or 3 computers...and the meanings may be quite different. Can someone explain the differences in the licensing terms for SaveMe v. Rebit 5?</p> <p>Also, what happens to the data from the six computers that I have backed up with SaveMe if I upgrade to Rebit 5??? </p> http://support.rebit.com/forum/topic/activate-software-licene#post-791 Wed, 05 Jan 2011 11:55:54 +0000 RebitAdmin 791@http://support.rebit.com/forum/ <p>If this is the case, then an Antivirus program has blocked the activation from taking place. The best thing to do is to email support with this one as they can help you get it activated in other ways. </p> http://support.rebit.com/forum/topic/activate-software-licene#post-790 Wed, 05 Jan 2011 09:24:28 +0000 mcclellan 790@http://support.rebit.com/forum/ <p>When I booted my computer this morning I got a message that "Your activation grace period has expired. Please active your software now" I have been using an activated copy for a year. When I try to right click the icon I do not get an option to activate. </p> http://support.rebit.com/forum/topic/multi-pc-license#post-776 Mon, 27 Dec 2010 16:43:40 +0000 RebitAdmin 776@http://support.rebit.com/forum/ <p>Yes, you would want SaveMe and not SaveMe Express. SaveMe allows you to back up six computers, whereas Express is for one computer only. </p> http://support.rebit.com/forum/topic/multi-pc-license#post-775 Mon, 27 Dec 2010 14:36:56 +0000 joemjestee 775@http://support.rebit.com/forum/ <p>I wish to install Rebit software on two different PCs, each with its own external drive. Is the correct product SaveMe, as opposed to two Express licenses? </p> http://support.rebit.com/forum/topic/activation-error#post-759 Mon, 20 Dec 2010 15:25:34 +0000 RebitAdmin 759@http://support.rebit.com/forum/ <p>What message are you getting when you enter in your license key and select Activate? </p> http://support.rebit.com/forum/topic/activation-error#post-755 Mon, 20 Dec 2010 13:53:42 +0000 rexanderson 755@http://support.rebit.com/forum/ <p>Trying to activate a new PC with my normal activation key but it won't let me. </p> http://support.rebit.com/forum/topic/some-questions-about-licensing#post-716 Tue, 07 Dec 2010 09:55:13 +0000 RebitAdmin 716@http://support.rebit.com/forum/ <ol> <li>Yes, you can download the latest software files from the forum post <strong><a href="http://support.rebit.com/forum/topic/latest-rebit-software-1">Latest Rebit Software</a></strong> and try it for 30 days before it will require a license.</li> <li>Correct, while there is no limit on how many computers can be backed up, you will need each system to be activated. Our software packages include license keys with in 1, 3, or 6 activations.</li> <li>With SaveMe, we have the SaveMe Express (which includes a license for one computer) and SaveMe which can backup six computers since it's license key can activate all six.</li> </ol> http://support.rebit.com/forum/topic/some-questions-about-licensing#post-715 Tue, 07 Dec 2010 09:27:21 +0000 mpagel 715@http://support.rebit.com/forum/ <p>Hi there,</p> <p>I am considering to purchase SaveMe and have a few questions up front:</p> <p>(1) Is there a way to download and test the software before a license is purchased?</p> <p>(2) The description of SaveMe Netsmart says it allows an unlimited number of machines being backed up. Do I understand correctly, that this is a mere technical feature, but every computer accessing the NAS will actually need its own Netsmart license?</p> <p>(3) The description of the USB version of SaveMe says its can back-up up to six computers. Do I need to buy separate licenses there as well? I noticed that SaveMe is more expensive than SaveMe Netsmart, which suggests a single license is enough in that case...</p> <p>Thanks a lot,<br /> Mike </p> http://support.rebit.com/forum/topic/password-lost-rebit-saveme-express#post-701 Fri, 03 Dec 2010 07:41:52 +0000 RebitAdmin 701@http://support.rebit.com/forum/ <p>Yes we can help you if you lost a password. You will need to contact Rebit Technical Support at <a href="mailto:support@rebit.com">support@rebit.com</a> </p>