http://support.rebit.com/forum/ Rebit Support Forum Forum: Product Questions - Recent Posts en Tue, 07 Feb 2012 23:33:15 +0000 http://support.rebit.com/forum/topic/browse-backup-sorting-by-date-doesnt-work#post-3668 Tue, 07 Feb 2012 14:44:22 +0000 RebitAdmin 3668@http://support.rebit.com/forum/ <p>Go to <a href="http://www.rebit.com" rel="nofollow">http://www.rebit.com</a> and click on the support tab at the top. Here is the direct link:</p> <p><a href="http://rebit.com/support/" rel="nofollow">http://rebit.com/support/</a> </p> http://support.rebit.com/forum/topic/defragmentation-of-external-hard-drive-for-rebit-5#post-3664 Tue, 07 Feb 2012 14:38:09 +0000 RebitAdmin 3664@http://support.rebit.com/forum/ <p>This is normal. Rebit drives might not appear as tidy as some would hope, but that does not mean that something is wrong. </p> http://support.rebit.com/forum/topic/browse-backup-sorting-by-date-doesnt-work#post-3661 Tue, 07 Feb 2012 10:22:14 +0000 rfesjian 3661@http://support.rebit.com/forum/ <p>Sorry, I don't see "Support at the top."<br /> All I see is Rebit, then I see:<br /> Rebit Support Forum &gt;&gt; Product Questions.<br /> Clicking on Rebit Support Forum takes me back to your forum, and there is no "Support at the top" there either.<br /> Please suggest a different location to go to. </p> http://support.rebit.com/forum/topic/defragmentation-of-external-hard-drive-for-rebit-5#post-3653 Sat, 04 Feb 2012 18:23:48 +0000 raybarrell 3653@http://support.rebit.com/forum/ <p>Thx for the reply if this is the case that Rebit has its own indexing system why is my Rebit external drive showing as heavily fragmented?? </p> http://support.rebit.com/forum/topic/defragmentation-of-external-hard-drive-for-rebit-5#post-3638 Wed, 01 Feb 2012 11:17:04 +0000 RebitAdmin 3638@http://support.rebit.com/forum/ <p>While it is safe to defragment the Rebit drive, there is no need to do this as Rebit uses its own indexing system for organizing data. </p> http://support.rebit.com/forum/topic/defragmentation-of-external-hard-drive-for-rebit-5#post-3629 Tue, 31 Jan 2012 03:28:16 +0000 raybarrell 3629@http://support.rebit.com/forum/ <p>When I check defragmentation on my computer it is showing the external drive I use for rebit as heavily fragmented!1 is it safe to sdefrag this external hard drive used soley for Rebit5? </p> http://support.rebit.com/forum/topic/how-to-keep-it-running-in-the-background#post-3619 Fri, 27 Jan 2012 09:30:45 +0000 RebitAdmin 3619@http://support.rebit.com/forum/ <p>You do not need the dashboard open for it to work. Go ahead and click the X to close the window, Rebit 5 will continue working in the background. </p> http://support.rebit.com/forum/topic/how-to-keep-it-running-in-the-background#post-3618 Fri, 27 Jan 2012 06:56:05 +0000 erika_conn 3618@http://support.rebit.com/forum/ <p>Do I have to have the software visible on my taskbar for it to do its job or can I click x?</p> <p>I feel like an idiot asking but how else will I know? </p> http://support.rebit.com/forum/topic/wont-back-up-my-d-drive#post-3607 Mon, 23 Jan 2012 09:23:47 +0000 RebitAdmin 3607@http://support.rebit.com/forum/ <p>You must fill out the form located at <a href="http://rebit.com/support/" rel="nofollow">http://rebit.com/support/</a> </p> http://support.rebit.com/forum/topic/wont-back-up-my-d-drive#post-3605 Mon, 23 Jan 2012 09:20:11 +0000 hsmyser 3605@http://support.rebit.com/forum/ <p>Rebit 3.xx has been backing up my system for a couple weeks now. How do I contact Support directly? </p> http://support.rebit.com/forum/topic/wont-back-up-my-d-drive#post-3604 Mon, 23 Jan 2012 09:13:24 +0000 RebitAdmin 3604@http://support.rebit.com/forum/ <p>@hsmyser - there is no software patch as the situation you describe should already work. There is plenty of space on your K drive, and if both C and J are checked, it should backup your J drive. If your system has been online for a sufficiently long enough time for a backup and J remains not backed up, please contact support directly as they might want to see your log files in order to determine the exact cause of this issue. </p> http://support.rebit.com/forum/topic/wont-back-up-my-d-drive#post-3602 Sun, 22 Jan 2012 11:11:16 +0000 hsmyser 3602@http://support.rebit.com/forum/ <p>J Drive Won't Back Up</p> <p>J is a separate 1 TB USB 2.0 drive that currently holds about 770 GB of data.</p> <p>C currently holds about 500 GB of data.</p> <p>Both C and J are checked for backup with Rebit 3.0, which is installed on drive K, which is a separate 2 TB USB 2.0 drive that is plugged into a system USB port, directly, not a USB extension port.</p> <p>Rebit has backed up the C drive, which is confirmed when I mouse over any C file, as a window correctly appears that provides data about the Rebit backup.</p> <p>However, mousing over any J file confirms that Rebit has not backed it up, as there is no Rebit data that appears.</p> <p>Do you have a software patch or something that fixes this? </p> http://support.rebit.com/forum/topic/system-backup#post-3600 Mon, 16 Jan 2012 09:21:22 +0000 RebitAdmin 3600@http://support.rebit.com/forum/ <p>We have not aware of any incompatibilities of Rebit working side by side with other backup programs. While I cannot recommend our competitors products, there are many options out there, and I am sure they have trial ware that you can test. </p> http://support.rebit.com/forum/topic/back-up-strategy-for-outlook-ost-files#post-3598 Mon, 16 Jan 2012 09:15:07 +0000 RebitAdmin 3598@http://support.rebit.com/forum/ <p>Thank you Arjan, I have removed the spam. To answer your question, Rebit 5 operates just as I explained above: backing up the .pst and .ost files only once a day. </p> http://support.rebit.com/forum/topic/system-backup#post-3596 Mon, 16 Jan 2012 02:10:12 +0000 ersmuc 3596@http://support.rebit.com/forum/ <p>Hello, I am running Rebit 5 with W7 Ultimate. Now I need a solution that allows me to make also full System Backups.... Acronis might not be a solution, also I do not like W7 Backup. What's your recommondation? And how to proceed with Rebit 5 while a full Backup (means a second Backup) is running in parallel?</p> <p>Regards</p> <p>Erwin </p> http://support.rebit.com/forum/topic/3-tb-drive#post-3589 Thu, 12 Jan 2012 10:52:14 +0000 RebitAdmin 3589@http://support.rebit.com/forum/ <p>While we do not sell a 3TB drive with our Rebit software preloaed on it, you can absolutely use our software with one. </p> http://support.rebit.com/forum/topic/3-tb-drive#post-3588 Wed, 11 Jan 2012 18:40:02 +0000 5thdaughter 3588@http://support.rebit.com/forum/ <p>Is rebit able to copy to and from 3TB drives? </p> http://support.rebit.com/forum/topic/can-rebit-5-backup-2-pcs-on-1-large-remote-disk#post-3586 Wed, 11 Jan 2012 09:35:01 +0000 RebitAdmin 3586@http://support.rebit.com/forum/ <p>That is correct. Ideally, there is no point to having multiple backups on partitions on a single drive anyway since if the drive were ever to go out you would still lose all of them. Instead, it would be better to have backups done to many separate drives. </p> http://support.rebit.com/forum/topic/can-rebit-5-backup-2-pcs-on-1-large-remote-disk#post-3583 Tue, 10 Jan 2012 17:09:05 +0000 4wheelcycle 3583@http://support.rebit.com/forum/ <p>I am new to Rebit 5 and I just asked a question to Rebit Suport about partitions in my target drives, either connected USB drives or home network drives.</p> <p>Rebit Support recommended that I should NOT back up to one of multiple partitions on my target drives. Support advised Rebit would back up to one of multiple partitions on a target drive, but there was a risk that if I ever needed to recover my system Rebit might not be able to properly identify the partition that has the Rebit backup, resulting in a failure of my recovery effort.</p> <p>Bottom line, Support said to format the target drives as one large partition. Support said I could put Rebit backups for multiple PCs on the single partition, and I could also store other files or other software backups on the same partition, so long as it had sufficient space for everything. </p> http://support.rebit.com/forum/topic/wont-back-up-my-d-drive#post-3566 Wed, 04 Jan 2012 09:30:20 +0000 RebitAdmin 3566@http://support.rebit.com/forum/ <p>Is D: a separate external drive or a partition on the system drive? Also, try this: go to the D: drive on your system and double click on it. Choose a random file, such as a picture or a document and right-click on it. You will see an option to Browse in Rebit. Do this, and it should bring up a window of the backed up version of that file. Let me know what happens when you do this. </p> http://support.rebit.com/forum/topic/wont-back-up-my-d-drive#post-3548 Thu, 29 Dec 2011 08:40:23 +0000 mbosquez 3548@http://support.rebit.com/forum/ <p>Still wondering if there's an issue here. I would absolutely buy this software if it could back up a D drive along with the C drive. I can see that it is supposed to work.....but it doesn't. The D drive box is checked. The software will not back up the D drive. Does anyone have any insight to this? </p> http://support.rebit.com/forum/topic/wont-back-up-my-d-drive#post-3541 Sat, 24 Dec 2011 10:40:34 +0000 mbosquez 3541@http://support.rebit.com/forum/ <p>I just downloaded the trial and set it to back up my C drive and D drive. Both are checked. The C drive was backed up. The D drive is still checked, but it was not backed up. Or at least I can't see it when I browse the back up. Is it that the trial version won't back up a second drive or is it something else? Each of the two drives is about 80G of data and the back up drive is 750G so space is not the issue. I think I want to purchase the software, but not if it can't back up the D drive also which is where much of my data is stored. </p> http://support.rebit.com/forum/topic/browse-backup-sorting-by-date-doesnt-work#post-3524 Tue, 20 Dec 2011 09:58:49 +0000 RebitAdmin 3524@http://support.rebit.com/forum/ <p>We are looking into this. However, we could use some additional information from your system, so if you have the time we would love your assistance at our technical support department. You can email them by going to our website and clicking on Support at the top. </p> http://support.rebit.com/forum/topic/browse-backup-sorting-by-date-doesnt-work#post-3511 Wed, 14 Dec 2011 10:48:38 +0000 rfesjian 3511@http://support.rebit.com/forum/ <p>I just used the Browse Backup feature on Rebit 5.<br /> I like to sort things by date. After right-clicking the header bar to add the "Date Modified" field, I clicked on the new heading and found that while the order of the files changed, they were not sorted by date. The order seeed totally random. Clicking on the name of the file and the size of the file does sort things as one would expect.<br /> Does anyone know why sorting does not work on the date field?<br /> I also tried this with the "Date Created" field and could not achieve proper sorting for that column either. </p> http://support.rebit.com/forum/topic/does-it-matter-if-the-rebit-external-hard-drive-is-indexed#post-3471 Tue, 29 Nov 2011 10:35:36 +0000 RebitAdmin 3471@http://support.rebit.com/forum/ <p>In some cases it does make a difference in regards to safely disconnecting, but in others it makes no difference. It all comes down to determining why an external drive will not safely disconnect in the first place. There are third party programs that can help you determine which programs are holding the drive open and not letting it disconnect. Usually antivirus programs are responsible for this, but sometimes the safely disconnect feature itself is broken. </p> http://support.rebit.com/forum/topic/new-ssd#post-3469 Tue, 29 Nov 2011 10:28:09 +0000 RebitAdmin 3469@http://support.rebit.com/forum/ <p>Perfect, that is the correct way to go about doing this. </p> http://support.rebit.com/forum/topic/new-ssd#post-3464 Mon, 28 Nov 2011 03:09:30 +0000 DrDot 3464@http://support.rebit.com/forum/ <p>Job done. Just deleted the backup, and started a new one after SSD installation. </p> http://support.rebit.com/forum/topic/new-ssd#post-3439 Fri, 25 Nov 2011 06:08:16 +0000 DrDot 3439@http://support.rebit.com/forum/ <p>I'm going to transfer my system from an HDD to an SSD. I use Norton Ghost for this. What steps do I have to make to do it right? </p> http://support.rebit.com/forum/topic/does-it-matter-if-the-rebit-external-hard-drive-is-indexed#post-3428 Mon, 21 Nov 2011 16:58:48 +0000 richardliebert 3428@http://support.rebit.com/forum/ <p>I heard that if you do not INDEX the REBIT data storage drive it will eject more easily. Does it matter if the REBIT drive is INDEXED and if not, will it eject more easily if INDEXING is turned off? </p> http://support.rebit.com/forum/topic/does-rebit-backup-my-virtual-xp-partition-in-windows-7#post-3424 Wed, 16 Nov 2011 10:37:41 +0000 RebitAdmin 3424@http://support.rebit.com/forum/ <p>Yes, it will get backed up, and it will be restored. </p>