http://support.rebit.com/forum/ Rebit Support Forum Forum: Troubleshooting - Recent Topics en Tue, 07 Feb 2012 23:49:17 +0000 http://support.rebit.com/forum/topic/backup-location-full#post-3517 Sun, 18 Dec 2011 07:16:34 +0000 dmojoman 3517@http://support.rebit.com/forum/ <p>Why has my backup stopped due to backup location full? </p> http://support.rebit.com/forum/topic/define-network-share#post-3662 Tue, 07 Feb 2012 11:50:18 +0000 tagnw 3662@http://support.rebit.com/forum/ <p>I have a drive that I want to backup to. It's a network drive in the sense that I access it via "My Network Places" in Windows XP and it's listed under "The Internet". I have a secure URL, username and password for it, but it doens't seem entering that info does any good in Rebit. Is it possible to backup to that location? </p> http://support.rebit.com/forum/topic/cant-locate-backup#post-3659 Mon, 06 Feb 2012 01:33:55 +0000 ericpope 3659@http://support.rebit.com/forum/ <p>Hello<br /> When I try all the methods suggested here I still can't find ANY backup files (although it says it is working).<br /> When I access the drive manually here is what I see:<br /> autorun.inf<br /> start.exe</p> <p>When I use windows explorer, it comes up blank.<br /> Is it backing up (drive says 98gb is used)?<br /> Can anyone help please?<br /> thanks </p> http://support.rebit.com/forum/topic/how-long-is-my-daily-initial-backup#post-3610 Tue, 24 Jan 2012 13:04:39 +0000 daneel 3610@http://support.rebit.com/forum/ <p>In order to decide when is the best time for my daily initial backup to take place I would like to know (roughly) how long it takes.<br /> I have looked in the log files but failed to spot the start and end times.<br /> Can you please tell me what to look for?<br /> I will then know when to plug in my backup drive.<br /> thanks, dan </p> http://support.rebit.com/forum/topic/pause#post-3632 Tue, 31 Jan 2012 10:41:35 +0000 daneel 3632@http://support.rebit.com/forum/ <p>I paused Rebit5 and set it to resume in 2 days.<br /> When I look at the Status bar it says backups will resume in 1 day. I have 2 questions:</p> <p>1. Will backup resume in 48 hours (and not before) when I set it for 2 days?</p> <p>2. Why does the backup drive keep flashing once or twice a second? Task Manager shows the Rebit-5-Svc.exe consumes 1% or sometimes 2% of the CPU each time the drive flashes. I wonder what it can be doing since backup is paused.</p> <p>Thanks, dan </p> http://support.rebit.com/forum/topic/could-not-communicate-with-backup-service#post-963 Fri, 11 Mar 2011 18:34:38 +0000 foible 963@http://support.rebit.com/forum/ <p>Rebit was working fine for weeks. Now it does not start when the computer starts. When I open the dashboard it says "Could not communicate with backup service." I am using an internal hard drive for the backup. I can browse the drive and it seems fine. Any idea where the problem lies? Thanks. </p> http://support.rebit.com/forum/topic/rebit-drive-works-constantly#post-3597 Mon, 16 Jan 2012 05:15:52 +0000 barnhartroy@aol.com 3597@http://support.rebit.com/forum/ <p>After a successful backup my external drive keeps clicking away indicating that it is working. Does not seem right. </p> http://support.rebit.com/forum/topic/compatability-with-usb-30#post-3576 Sat, 07 Jan 2012 18:13:35 +0000 Kcann5 3576@http://support.rebit.com/forum/ <p>Hi,</p> <p>Using a SIIG USB 3.0 card and seagate drive. Rebit can start backing up that drive, but cannot complete the task. Works fine when same drive is connected to USB 2 port. Is this a known compatibility issue? </p> http://support.rebit.com/forum/topic/im-afraid#post-3557 Mon, 02 Jan 2012 21:25:44 +0000 rms29200 3557@http://support.rebit.com/forum/ <p>I'm afraid there is no one to answer us...<br /> Nous sommes dans le caca.<br /> roger (BrestFrance) </p> http://support.rebit.com/forum/topic/how-to-remove-a-backup-location-in-rebit5#post-870 Tue, 22 Feb 2011 06:21:17 +0000 MegaMuck 870@http://support.rebit.com/forum/ <p>How do i remove a backup loacation (Network Share) in Rebit5? The only thing i found is to delete the backups under the backup location. But how do i remove the Backup location? </p> http://support.rebit.com/forum/topic/rebit-has-not-been-connected-for-five-days#post-3443 Fri, 25 Nov 2011 20:24:19 +0000 SMStauffer 3443@http://support.rebit.com/forum/ <p>I've been using Rebit for more than 2 years now. I am backing up to the external drive. Suddenly, today, it tells me that it has not been connected for five days and to reconnect. However, I cannot reconnect. When I right click the tray icon, the only items that are bolded are Help, About and More. More only leads to "Select drives to back up," but that is not bold. When I left click, I am given the Warning that it has not been connected for five days. </p> <p>Although the drive shows up on My Computer, with the Rebit icon, it shows as empty. I can't tell you which version I'm using, since Properties are not available. </p> http://support.rebit.com/forum/topic/impossible-to-install-rebit-5#post-3549 Thu, 29 Dec 2011 16:32:47 +0000 rms29200 3549@http://support.rebit.com/forum/ <p>Good evening dear Madame or Sir,</p> <p>Working with Windows 7 i cannot install rebit 5 because it is impossible to uninstall rebit save me (which was no longer working since a few days).<br /> I tried too to uninstall with windows).<br /> Can I contact a person in France by phone?<br /> Thank you very much for your help, have a good night. Kind regards.<br /> roger in Brest (France) </p> http://support.rebit.com/forum/topic/performance-issue-and-file-locks#post-3526 Wed, 21 Dec 2011 14:52:59 +0000 ersmuc 3526@http://support.rebit.com/forum/ <p>Hi, I have W7 Ulitmate, I5 CPU, 8 Gig Memory and a 500 GB System Disk Drive (C and D). I am backing up to an internal 1TB Disc, this Backup Disc is used with around 80%. When I start my computer Rebit 5 also starts to Backup but needs a lot CPU, also it is locking some Files, for example the Outlook PST File. Final, when I start my computer, it takes 15 mins or more till I can use Mail without problems.</p> <p>What can I do? I think Rebit should do it's Backups in the Background without any restrictions to any application.</p> <p>Regards<br /> Erwin </p> http://support.rebit.com/forum/topic/rebit-inteferes-with-some-software#post-1734 Tue, 26 Jul 2011 18:59:47 +0000 Stuart 1734@http://support.rebit.com/forum/ <p>Hello,<br /> I am using the latest version of Rebit (download 2 weeks ago).If I use a program Amibroker (investment software) while Rebit is running, the program (Amibroker)gives an error message stating that it cannot write to a file while it is open.If I pause Rebit or not plug in my external backup drive, my software runs fine. This suggests Rebit is keeping files open while backing up, which concerns me re:potential corruption.<br /> Please advise. </p> http://support.rebit.com/forum/topic/rebit-uses-up-all-the-network-connections-to-my-server#post-3527 Wed, 21 Dec 2011 15:38:53 +0000 Lloyd 3527@http://support.rebit.com/forum/ <p>Rebit uses all the connections to my Windows 7 (64bit) machine on which I have a number of disk including a 2T disk for backups. I share a couple of directories so I can have Rebit backup the two laptop machines. When my windows 7 laptop is on and connected to the network with Rebit installed, I cannot access any shared directories on on the 64 bit machine from my XP laptop. When I turn off the windows 7 laptop I can then access network drives with the XP laptop. If I install Rebit on the Lap top it will work for awhile, but soon will lose it's connection to the server. If I uninstall it and reinstall it will work again for awhile.<br /> The error message I get is: "No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept." </p> http://support.rebit.com/forum/topic/seious-performance-hit-with-rebit-5#post-896 Sun, 27 Feb 2011 18:37:58 +0000 dnaman 896@http://support.rebit.com/forum/ <p>Rebit-5 backing up to a NAS Drive.</p> <p>1 - I had Rebit-5 backing up to a NAS drive. The same drive was also used by a Torrent client to store files. The client frequently reported file access problems. Even when Rebit-5 reported the system fully backed up.</p> <p>2 - I set up a new backup location on a second NAS drive.I also use a professional 3D CAD program that runs on a workstation but uses this same second NAS drive for file storage.</p> <p>The CAD program suffers a serious slow-down (to the point where it's essentially unusable) even when Rebit reports that the system is fully backed up (and presumably idling).</p> <p>3. In each case when I prevented Rebit from loading (by hiding its installation directory and rebooting), the problem went away.</p> <p>Anyone else seen this using a NAS (or other network drive)?</p> <p>Edit:</p> <p>Oh, BTW .... I tried pausing Rebit but that didn't help. </p> http://support.rebit.com/forum/topic/disk-write-failed-can-rebit-recover#post-3394 Wed, 09 Nov 2011 13:22:31 +0000 StuDA 3394@http://support.rebit.com/forum/ <p>Thanks for this great product. Rebit has been working great but I messsed up recently by hibernating my computer with the backup running and then turning off the backup drive once the computer was off. </p> <p>I thought the Windows write buffer would be flushed to the backup drive before hibernation, but it didn't. As a result, when I turned the computer back on I got about 10 error messages that data could not be written to the drive and has been lost.</p> <p>My question is: will Rebit detect this problem and re-backup the lost data, or should I assume that the backup is now corrupted? If the latter, what's the best way to reinitialize my backup?</p> <p>Thank you! </p> http://support.rebit.com/forum/topic/did-my-backup-work#post-3486 Sun, 11 Dec 2011 04:32:44 +0000 tristandorling 3486@http://support.rebit.com/forum/ <p>I just installed rebit on my computer and did a full backup. But now I have two problems, firstly my external hard drive which I backed up to seems to be in constant "processing mode" even though the backup finished yesterday. Also I cannot seem to access my backed up files. I open Rebit 5 from the programmes menu, click on browse backup. It shows a list of files that have been backed up, but I cannot open any of them as they are in a format that my computer doesn't recognise. Is this normal, and if so, what do I do if I actually need to access them? </p> http://support.rebit.com/forum/topic/cant-eject-external-hard-drive#post-3440 Fri, 25 Nov 2011 06:14:02 +0000 richardliebert 3440@http://support.rebit.com/forum/ <p>I am really having a hard time ejecting my external hard drive and I'm concerned I'll cause a problem with my backup if I do something REBIT doesn't like. I have waited until the backup is complete. I've paused REBIT. I have disabled my AV and Malware software. I have also tried stopping the REBIT SERVICE.... all to no avail. The drive won't eject. What is the safest way to eject a drive when Windows won't let go? </p> http://support.rebit.com/forum/topic/help-rebit-took-over-my-c-drive#post-3487 Sun, 11 Dec 2011 15:52:12 +0000 Sara 3487@http://support.rebit.com/forum/ <p>Can someone please help me with this? </p> <p>When I first bought Rebit, it was working great and was saving to my external drive I had bought just for the Rebit. But lately my C drive has been getting smaller and smaller... I got a warning yesterday from Windows that I only had 5 GB of free space left, so I started to try to clear up disk space. I really don't have that much on my computer, just a few Word files and some photos. So I thought it was the photos at first. I deleted almost 300 photos but that freed up less than 1 GB of space. Since I have less than 1000 total photos, I knew it couldn't be that taking up the space...</p> <p>So I downloaded WinDirStat and it gave me the answer in about a minute: Rebit has taken 869 GB of space (in 955 files) out of my 931 GB C drive! I REALLY need that space back!!! How can Windows update if Rebit is hogging all of the room on my C drive? I don't know why it's storing on the C drive or when it started to do that, but I see the lights (green and blue) on the External Drive so that drive is working I think...The Drive Letter does not show up on my computer though... Where the Rebit is, it just says "Other" and "System folder". I had presumed the "other" was my external drive. I guess not.</p> <p> I am a bit computer illiterate when it comes to tech stuff, so I need step by step instructions on how to fix this mess.</p> <p>I also see it has made 109 copies of one of my Word documents. Is that normal? Why so many copies? I am writing novels and other long documents that cannot be finished in one day, so it grows longer day by day. I really do not need 109 backup copies, one or two would be OK.</p> <p>If I uninstall will it remove all of the backup copies off of my C drive so I can use the space again? And how do I uninstall it?</p> <p>The Specs:<br /> Windows 7 64 bit<br /> C Drive: 931 GB<br /> Rebit: 869 GB of my C drive</p> <p>Oh, my version of Rebit is the Single PC one: 3.0.258.8778.</p> <p>Thanks for your future help.</p> <p>Sara </p> http://support.rebit.com/forum/topic/unable-to-restore-to-a-recovery-time#post-3462 Sat, 26 Nov 2011 08:54:02 +0000 raybarrell 3462@http://support.rebit.com/forum/ <p>My rebit 5 is setting recovery days etc. but when i try to recover on any of these points they will not open so unable to restore. Days are greyed out in the recovery times table? </p> http://support.rebit.com/forum/topic/cant-uninstall-rebit#post-3423 Wed, 16 Nov 2011 08:55:31 +0000 mralchemy123 3423@http://support.rebit.com/forum/ <p>Windows 7 64 bit<br /> 3.0.258.6452<br /> Just crashes and gives error</p> <p> Problem Event Name: BEX<br /> Application Name: _iu14D2N.tmp<br /> Application Version: 51.49.0.0<br /> Application Timestamp: 2a425e19<br /> Fault Module Name: StackHash_e98d<br /> Fault Module Version: 0.0.0.0<br /> Fault Module Timestamp: 00000000<br /> Exception Offset: 000002cc<br /> Exception Code: c0000005<br /> Exception Data: 00000008<br /> OS Version: 6.1.7601.2.1.0.768.3<br /> Locale ID: 2057<br /> Additional Information 1: e98d<br /> Additional Information 2: e98dfca8bcf81bc1740adb135579ad53<br /> Additional Information 3: 6eab<br /> Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635 </p> http://support.rebit.com/forum/topic/back-ups-are-out-of-date#post-1754 Sun, 07 Aug 2011 21:37:26 +0000 robroymc 1754@http://support.rebit.com/forum/ <p>I am using Version 5. It goes all the way thru Backing up, then Optimizing, then Backing Up, but finally I get a message Back ups are out of date. There is a message on the screen A new revocery point has not been created for 3 days. So I press Make recovery point. I get the message Back ups are out of date.<br /> It goes round and round like this.<br /> What am I to do.!! </p> http://support.rebit.com/forum/topic/320-gig-system-drive-580-gig-rebit-drive-full-not-available-for-new-backups#post-3400 Thu, 10 Nov 2011 17:26:35 +0000 beadsland 3400@http://support.rebit.com/forum/ <p>30 Day evaluation copy of Rebit.</p> <p>Has not backed up for past 10 days. System Drive is 320 Gig, in several partitions. Backup media is 580 Gig USB Drive. </p> <p>Rebit claims to have only one restore point on the drive, but somehow that's taking up all but 1.2 of 320 Gig on the backup media.</p> <p>Manual says to delete a drive from backup to get it going again, but I don't see any Red X next to any of the drives on the Drives to Back Up screen, and see no other route to a Delete Drives screen.</p> <p>Nor, so far as my math would tell me, should I need to delete a drive,as Rebit clearly has 260 Gig more data stored on the backup device than could possibly be on my the 320 Gig drive I'm seeking to back up.</p> <p>I tried Rebit 5 after giving up hope on the earlier version of Rebit bundled with a Seagate recovery package. The 580 Gig backup media was reformatted for that purpose. Now 20 days in, Rebit is proving to be just as useless.</p> <p>Should I just give up on the idea of plug-and-play backup? It seems to be far more energy and trouble than it's worth. </p> http://support.rebit.com/forum/topic/backup-unreliable-and-incomplete#post-3407 Sun, 13 Nov 2011 10:00:41 +0000 Mali 3407@http://support.rebit.com/forum/ <p>I have seen that some others have similar problems but I have not found a satisfying answer or solution in the forum. I am encountering multiple problems that might or might not be related. </p> <p>- Rebit claims that my computer is fully backed up. When I looked in the backup in order to copy files to a different computer there were only outdated files and several directories missing. In one case there were only two of the main directories backed up, one the Desktop the other a fairly useless directory, nowhere any documents. In another case it was the documents folder and the desktop, but no settings and other important directories. </p> <p>- Often when I try to browse the backups, I cannot see all three laptop backups that should be on the drive. Sometimes I see one, sometimes two, sometimes all three. Very strange. </p> <p>- Even when all three backups are visible, in 9/10 cases I am unable to look into individual folders. Either Windows explorer (Win 7) crashes or I get an endless progress bar (40+ minutes) until I give up. </p> <p>Rebit failed me now for the second time when I urgently needed to restore files and I wonder why I even bothered to upgrade to Rebit 5. Considering that in each case Rebit made me believe that all files had been backed up, I find the program highly unreliable and certainly far from 'ridiculously simple'. </p> http://support.rebit.com/forum/topic/cant-browse-my-backup#post-892 Sat, 26 Feb 2011 16:17:12 +0000 piscescrises 892@http://support.rebit.com/forum/ <p>everytime i try to browse my backup, the cpu goes into overdrive and i get an endless progress bar</p> <p>running W7 ultimate 64bit<br /> just recently upgraded to rebit 5 from a trial Savme which had worked fine</p> <p>any one?<br /> cheers<br /> b </p> http://support.rebit.com/forum/topic/windows-explorer-7#post-3375 Fri, 28 Oct 2011 21:16:12 +0000 rogerj67 3375@http://support.rebit.com/forum/ <p>My Windows Exploer in Windows7 Home Premium is crash prone at the best of times. When using the Rebit-Save-Me folders it is painfully slow and crashes if you look at it the wrong way. Is there any cure and failing that is there a better file manager that works with Rebit (some don't).</p> <p>Roger </p> http://support.rebit.com/forum/topic/preparing-to-backup#post-3379 Tue, 01 Nov 2011 19:14:47 +0000 anothervictim 3379@http://support.rebit.com/forum/ <p>Windows XP w/ new installation of Rebit not able to back-up. Stuck on "Preparing to Backup" even after uninstall/reinstall. Activation successful both times. Previous forum posts not helpful. </p> http://support.rebit.com/forum/topic/rebit-wont-backup#post-560 Tue, 24 Aug 2010 21:02:09 +0000 rhinocerous7 560@http://support.rebit.com/forum/ <p>Error window: Won't backup to a FAT 32 volume!<br /> The HDD is partitioned and the backup partition is formated as NTFS format. What do I need to do? </p> http://support.rebit.com/forum/topic/selecting-drives-to-back-up#post-1121 Mon, 28 Mar 2011 18:08:17 +0000 margag02 1121@http://support.rebit.com/forum/ <p>Hi,</p> <p>I have the Rebit version 5.0.1035.10670.</p> <p>I have internal disk C, D, E and F i want to backing up only my C Drive. In Selectin Drive To Backup i only have the default drive checked. But when Rebit is taking the backup is tryinf to backing up my D, E, and F Drive even if the drives are not checked in "Drives to Back up" Of course the backup is stoped because i dont have enough space on my USB Hard Drive to Backing up 4 internal Drive. How to skipe Rebit to Backing other internal drive.</p> <p>Thanks. </p>