Rebit Support Forum » Troubleshooting

Cannot Browse Backup

(4 posts)

  1. catanony
    Member

    Hi,

    I am evaluating Rebit 5 for my company. After installing the trial on a brand new Dell computer (just opened, no other programs at all). The initial backup went well though it took a few hours.

    However, after the backup was done, I clicked "Browse Backup" and this message prompted: C:\Users\catanony\AppData\Local\Temp\NES.lnk
    This file does not have a program associated with it for performing this action. Please install a program or, if one already installed, create an association in the Default Programs control panel.

    Computer configuration:
    Windows 7 Profession 32 bits, 2GB memory, back to a D-Link NAS network drive

    Posted 10 months ago #

  2. RebitAdmin
    Moderator

    Please make sure that the NAS device you are backing up onto is connected and is able to be read/written to. If this still does not help, please contact support directly for assistance with your issue.

    Posted 10 months ago #

  3. nick2002
    Member

    I'm getting the same error message. Trying to recover files after a hard disk failure and wanted to do clean install of Windows. I managed to copy over most of my files, then rebooted. Now if I try to browse my USB backup drive (to make sure I didn't miss anything), I get the error message. The drive is still connected, and I can definitely read/write to it otherwise.

    Posted 9 months ago #

  4. nick2002
    Member

    Weird solution -- I ran Microsoft Fix it, and it detected a problem it described as "icons changing randomly." That's not a problem I had noticed, but once I allowed the fix to be applied, my Rebit drive now opens normally. Must be some conflict between my version of the Rebit software (version 3.0 or thereabouts) and Win7 SP1... or maybe Office 2007, or who knows.

    Posted 9 months ago #

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