In a small number of cases, a computer has restarted during the process of the initial backup. In these cases, it was determined that an area of the system hard disk drive had a bad sector and led to unpredictable results. During the course of the initial backup, Rebit is copying every file on the computer hard drive, even those that are not accessed otherwise. If the computer crash is related to a bad sector, corrective actions are needed.
To determine if the computer hard disk drive has any bad sectors, follow the steps below.
- Click “Start” -> “Run…”
- Type “eventvwr.exe” and Enter
- (for Windows Vista only) Click the plus symbol beside “Windows Logs” to expand the list
- Click to select “System” from the list on the left
- Scroll through a few days worth of the events shown, looking for red circles (errors) with a “Source” of “disk”
- Double-click any of these red circle (error) items to find more information
- Look for the phrase “Bad block”
SOLUTION:
In order to allow the hard disk drive to repair itself, follow these steps.
- Open a "My Computer" window
- Right-click the "C:" drive icon and select "Properties"
- Click to select the “Tools” tab
- Click “Check Now…” in the “Error-checking” area
- Ensure “Automatically fix file system errors” is checked
- Click “Start”
- Click “Close” and “Ok”
- Restart the computer
After the error-checking process runs (allow for a half hour or more for this process to complete) the disk drive will likely be in a better condition. The Rebit backup should then be able to complete its work.