Rebit Support Forum » Troubleshooting

Files not backed up after temporily stopping Rebit

(2 posts)
  1. zeekh
    Member

    Rebit was slowing down the computer when I use dragon so I called Rebit and they advised me to run the commands below to stop rebit.
    sc stop rebitsvc
    sc stop rebitsysmonsvc

    They advised to run rebit again just restart computer and plug in drive and rebit will work. Currently Rebit is not backing up all my files. I think the files I created when rebit was not operating are not being backed up, even though Rebit program states backup is current. But I was advised temporarily stopping rebit would not affect the backup.

    How do I get rebit to backup all my files now??? (states currently backed up but files still missing)

    Frustrated in Seattle

    Posted 2 years ago #
  2. Admin
    Key Master

    The steps indicated are safe and do no harm to the Rebit device or the data. But, the description you provided is abnormal. Please contact Rebit support for further troubleshooting steps.

    Posted 2 years ago #

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