Is there any kind of change log available which lists which bugs have been fixed for various releases of Rebit5?
I'm currently not running Rebit because of the severe performance hit I (and others) experienced. I would really like to know that a fix has been attempted before I turn it back on and update. I shouldn't have to find out by trial-and-error.
Unfortunately management does not provide this information to the public, so there are no patch notes available.
Good one Rebit, from your response i for one will now uninstall version 5 (currently only unpluged) and seek a backup program that works. I will also encourage other people to do the same.
I wonder how many customers it will take for you to loose to see the error of your ways.
Respectfully, RebitAdmin, that's a bummer.
How are we supposed to know when/if our problems are fixed? Do we just install update after update, maybe getting our machines deeper and deeper into the mire if potentially destructive bugs don't happen to be fixed yet?
Please show this thread to your "management".
.... STILL not using my copy of Rebit.
Same feeling here: I never got Rebit SaveMe to work on my dads computer (but it's running flawlessly on my mom's). This site just does not offer enough information to persuade me to upgrade to version 5. I'd assume the helpdesk must have answered the same questions many times: please add such answers and much more details to the specifications and FAQ. A forum is not a KB.
I have to chuckle here because it seems some things never change. We purchased a couple dozen copies of Rebit 3 for customers last year and only got about 20% of them running acceptably. After any bug occurred, the answer was always the same: Reset Rebit and update to the latest version. Our thought was, will the backup be viable if it is ever really needed? So, we moved our customers to Windows Backup and refunded their purchases. Windows Backup is not ideal, but at least it's reliable.
Now, with the buzz around Rebit 5, we decided to take another look. It appears to have some great new features, but I see from forum posts that Rebit hasn't changed its ways any. Rebit still hasn't achieved the level of reliability needed for backup.
That said, we're still going to donate our $20 to see what the state of the art is for Rebit these days. Will we recommend an upgrade to our customers? No way, until Rebit can show a solid track record of reliability and more responsive support.
Rebit 5 Report
Well, we were pleasantly surprised. The installer appeared to have only one bug and it doesn't appear to have had a consequence. When the install appeared complete, a Windows message was displayed indicating Rebit had an error and must be closed. However, Rebit seems to have been fully installed, so maybe the installer simply exits in an incorrect way.
Set up was quick and easy and the key was accepted the first time (lack thereof was often a source of frustration in previous versions). The initial backup was performed immediately, a recovery point ws created automatically, and everything appears to be working fine. This type of success was a rare occasion for us in previous versions.
We'll continue to monitor the ongoing reliability and post back.
Yes, please do post back KernelSoftware, as you gain more experience.
My initial installation of Rebit 5 appeared fine until I noticed that it was grabbing all the spare room (about 3/4 GB) on the NAS.
Uninstalling/Reinstalling cured that (no idea why) but I noted a severe performance hit that I couldn't live with so I deactivated Rebit and went back to Ghost.
I reported these problems but since there is no change-log or bug-fix log how would I ever know when/if they are fixed? ....... which led to this thread.
Any news on this? I've been trying to help others in these forums to build up some knowledge base, but have not seen the FAQs being expanded, and am still awaiting the change log.
Don't scare people away! And, especially alarming posts about empty folders (like can't browse my backup, "Documents and Settings" Backup Is Empty! and Unable to restore hard drive) really need to be addressed in release notes!
(I'm not even on Windows, and personal recommendations also imply that folks get back to me if things fail. What to tell them?)
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